Wabanaki Public Health & Wellness (WPHW) is growing, and we are excited to be adding new people to our team! If you value inclusivity, balance, and cultural centeredness and have a true passion for serving others, you may be a great fit for our team! WPHW is a non-profit organization that serves four federally recognized tribes located in five communities: the Houlton Band of Maliseet Indians, the Aroostook Band of Mi'kmaq, the Passamaquoddy Tribe at Indian Township, the Passamaquoddy Tribe at Pleasant Point, and the Penobscot Nation. Wabanaki traditions, language, and culture guide our approach and describe the ways we live in harmony with each other and the land we collectively share. Services are available to community members living on and off-reservation across the State of Maine.
Position Summary:
The Wabanaki Center for Healing and Recovery (WCHR) Practice Director of Cedar Road (Bangor) is responsible for directing, managing and coordinating services, staffing and operations. This is a key leadership position responsible for programmatic leadership oversight and staff support of a Freestanding Residential Detoxification Program (Level III) and medication assisted treatment (MAT) programming. This position requires compassionate service in an environment committed to learning and growth alongside a dedicated team having a positive impact on patient experience. This is full time, salaried position to include evenings and weekends. Some travel is required.
Duties and Responsibilities:
- Oversee the day-to-day operations of the detox practice, ensuring smooth functioning and optimal
utilization of resources. This includes overseeing billing, payroll, staff performance, patient safety, and ensuring the facility is adequately staffed. - Supervise and manage all practice staff (excluding medical providers), including hiring, training, scheduling, performance evaluations, and disciplinary actions when necessary.
- Develop and implement effective workplace procedures and ensure policies and best practices adhere to industry standards and government regulations (including HIPAA and OSHA).
- Manage the practice's finances, including budgeting, billing, accounts receivable, and coordinating with providers regarding insurance reimbursements. Serve as Project Director on key grants.
- Coordinate with healthcare providers and staff to deliver high-quality patient care and ensure patients receive a safe and supportive environment for medically supervised withdrawal.
- Ensure compliance with all relevant regulations, laws, and standards, and monitor and track patient progress in treatment to ensure alignment with organizational and regulatory goals.
- Interact with patients, address complaints and concerns, and ensure their satisfaction with the services provided.
- Manage patient records and IT systems, monitor inventory, and organize for resupply of medications and equipment.
- Promotes continuous improvement in methods of delivery of treatment and services to ensuring adherence to and compliance with contracts, regulations and licensing requirements.
Perform other duties as assigned.
Education and Experience Required:
- Bachelor’s degree in business, Health Care Administration/Management, Public Health, Nursing, Behavioral Health, Social Work, or other Health Care Management related field.
- Five (5) years of administrative experience in the management and supervision of various departments within a hospital or other health care facility.
- Master’s degree of Social Work, Nursing, or related field with licensure (LCSW, LCPC), preferred.
- Experience working in Tribal Communities preferred.
- Knowledge of substance abuse treatment and mental health which reflects current treatment models, familiarity with Wellbriety and other 12-Step programs.
- Able to develop strong, effective relationships both internally and externally.
- Willingness to travel with some overnights for trainings, meetings, gatherings, and events.
- Valid State of Maine Driver’s License, insurable under the Agency’s automobile insurance plan.
Skills and Qualifications Required:
- Demonstrated ability to work as part of a team, independently and embrace a culturally diverse setting.
- Ability to communicate ideas, instructions, and other information in a clear and precise manner using both written and oral forms of communication.
- Possess strong program and project management skills.
- Must be highly organized and love creating structure and systems.
- Proficiency with computers and MS Office and Teams.
- Must be flexible with excellent attention to detail and an ability to manage multiple tasks.
- Demonstrated ability to exercise initiative, independent judgment and be a self-starter who works with integrity while also being a strong team player.
- Professional and courteous with positive attitude.
- Must pass a criminal and other program required background checks as required by WPHW.
Wabanaki Public Health & Wellness is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
