City Fleet Dispatcher
Job description
The City Dispatcher will execute the day to day activity of their assigned region. This includes monitoring of the fleet, accurately distributing, receiving and updating information. Identifying and participating in the resolution of issues relating to day to day driver activities is an essential responsibility of the City Dispatcher. You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities
Specific Responsibilities include:
- Dispatch: Transmitting and receiving of all information relevant to the driver/cartage company performing his/her duties within the Company and customer requirements.
- Satellite and Telephone Management: Handling of all driver related satellite messages or calls within assigned and overflow queues.
- Reporting: This involves the recognition, communication and documentation of situations that should be reviewed by other parties, for information, action and record keeping purposes.
- Problem Resolution: Working on behalf of both the Driver and the Company to resolve any day to day issues that may arise.
Our Ideal Candidate will possess:
- Dispatch experience is considered to be a strong asset.
- Educational background in Supply Chain Management (or other relevant area such as Business).
- Dedicated experience providing customer service in a similar work environment.
- Well organized, an excellent communicator and have a keen sense of timeliness.
- Demonstrated attention to detail, communication, problem solving and planning abilities.
- Knowledge of the transportation industry and North American geography are considered assets.
- Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.
This position is subject to a Monday to Friday shift, 09:00 - 18:00.
This job is classified under NOC Code: 14404.
Why Bison:
- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
- Join our engaging Wellness Program & extracurricular sports teams
- About Bison:
- Celebrating over 50 years in Business
- Active in giving back through Corporate Social Responsibility and Charitable Giving
- Committed to environmental sustainability
- Bison Transport is committed to Diversity and Inclusion in the Workplace.
Skills mentioned
Bison Transport is a privately held, professionally managed North American freight shipping company established in 1969. With a network of terminals, warehouses, and yards throughout Canada, the US, and Mexico, Bison is a leading asset-based freight solutions provider employing nearly 4,000 professional drivers and staff. We proudly deliver award-winning North American freight shipping services to our valued clients from coast to coast. We operate one of the largest, safest, and most modern fleets on the road today, with a growing asset-based fleet boasting 2,000 tractors and 10,000 trailers and containers. Our industry-leading claims ratio of less than 0.1% reflects our commitment to safety and reliability. Our ongoing investments in tractor, trailer, and container equipment are a testament to our commitment to our customers, staff, and the industry. We provide truckload, LTL, intermodal, cross-border, and dedicated transportation solutions, along with warehousing and logistics services throughout North America.
Apply for this job
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