Company Description
About Us
At Hype Tier, we believe in creating immersive, unforgettable experiences that leave lasting impressions. As a premier event management and branding company, we specialize in turning visions into reality through flawless planning, creative concepts, and detailed execution. Our team thrives on energy, innovation, and excellence—delivering standout events that inspire and connect communities.
Job Description
Job Description
We are seeking a skilled and motivated Client Relationship Manager to join our team in Modesto, CA. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction and long-term loyalty. You’ll work closely with internal departments to align client needs with our services and solutions.
Responsibilities
Serve as the primary point of contact for assigned clients
Understand client goals and provide tailored solutions
Monitor client satisfaction and proactively resolve issues
Coordinate with internal teams to ensure successful service delivery
Prepare regular reports and updates for clients and senior management
Identify opportunities for account growth and upselling
Maintain accurate records of client interactions and agreements
Qualifications
Qualifications
Bachelor’s degree in Business, Communications, or a related field (preferred)
2+ years of experience in account management, client services, or customer success
Strong communication and interpersonal skills
Problem-solving mindset with attention to detail
Ability to manage multiple client accounts simultaneously
Proficiency in CRM software and MS Office Suite
Additional Information
Benefits
Competitive salary ($52,000 – $61,000 annually)
Professional development and growth opportunities
Supportive and collaborative team environment
Paid time off and holidays
Health, dental, and vision insurance options
Retirement plan contributions
