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Client Support Representative

TEEMA
Bend, Oregon
Contract
2 weeks ago

9 Month Contract.

All work to be done onsite in Bend.

$21/hr

Position Overview:

We are seeking Client Support Representatives to assist with a technical deployment project for a leading enterprise client. In this role, you will provide high-quality customer support, ensuring timely issue resolution, thorough documentation, and a seamless end client experience.

Key Responsibilities:

  • Provide phone support for a technical project, assisting with task completion, inquiries, troubleshooting, and resolution.

  • Maintain clear and professional communication with end clients via phone and email.

  • Document all customer interactions accurately and thoroughly in the system.

  • Work efficiently in a structured enterprise environment, following standard procedures and protocols.

  • Collaborate with internal teams to escalate and resolve complex issues when needed.

  • Stay at a computer workstation for the full duration of your shift.

Requirements:

  • At least 1 year of experience in a customer support role (customer service, help desk, technical support, etc.).

  • Strong verbal and written communication skills.

  • Excellent documentation and organizational skills to ensure accurate tracking of client interactions.

  • Comfortable working in a professional enterprise setting with a focus on high-quality service delivery.

  • Ability to be at a computer full-time throughout the workday.

  • No travel required for this position.

What We Offer:

  • Competitive salary and benefits package.

  • Opportunities for professional growth and skill development.

  • A dynamic and supportive team environment.

  • The chance to work on an impactful technical project with a reputable enterprise client.

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