Clinic Coordinator (Health Program Assistant I)

Summary

Our school-based health centers provide a full array of primary health care to students in the high school. This includes care when ill, medications, laboratory tests, immunizations, sports physicals and reproductive health care. The clinic coordinator is the pivotal administrative team member in promoting the clinic, enrolling students, maintaining the electronic medical record, supporting both health care providers and keeping the health team connected with the Seattle Public School team.

Public Health wants you to join our team at the Ingraham High School Teen Health Center as a Clinic Coordinator (Health Program Assistant I). Your team includes a Behavioral Health Specialist and Nurse Practitioner who work with you and the school nurse to meet the health needs of the Ingraham High School student body.

The Clinic Coordinator is often the first contact students have with the Wellness Center and is the face of the clinic to the school. The successful candidate will have ability to engage students from a variety of cultures, excellent communication skills, strong organizational skill and the ability to work independently while developing and maintaining relationships with school staff and community partners.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

Mon-Friday 7:30 - 4:00pm

Will have the ability to float to other Public Health Clinics during school breaks and summer break. That work schedule will depend on the individual sites

Work Location

Ingraham High School
1819 N 135th St.
Seattle, WA 98133

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Job Duties

• Prepare clinic to open and close for business in accordance with the clinic’s posted schedule.
• Coordinate schedules of all providers in the Health Center, ensuring all students arrive for appointments, are checked in appropriately, and are seen according to their needs and the needs of the providers.
• Maintain student health records through the Epic electronic health record system(s), assuring registration and insurance information is correct.
• Manage inventory of office supplies, including ordering, invoicing, receiving, and stocking supplies.
• Perform all day-to-day administrative clinic tasks, including but not limited to answering telephone and email inquiries, greeting Health Center visitors, managing/adjusting clinic flow as needed Serve as back-up site vaccine coordinator – monitor and report equipment temperature and status, participating in vaccine audits, and ensuring up-to-date record keeping.
• Coordinate and participate in targeted outreach activities focused on promoting, integrating, and informing students, families, school staff, and the general school community about the School-based Health Center services.
• Coordinate and/or perform basic educational outreach activities focused on health promotion and health education to students and families.
• Develop and manage materials and announcements associated with School-based Health Center outreach activities.
• Serve as the primary point of contact for referrals and service inquiries from school staff and families for School-based Health Center services.
• Attend school meetings related to identification and coordination of health support services for students.
• Educate patients, school staff, and families on other health care and basic support services available in the community and within the school through student support/intervention systems as needed.

Experience, Qualifications, Knowledge, Skills

Ideal Candidate:

• Knowledge of personal computer and various software applications
• Knowledge of federal, Washington State and local health rules and regulations
• Knowledge of community agencies
• Knowledge of medical terminology Communication skills (oral and written)
• Problem solving skills Computer skills Basic mathematics skills
• Organization skills
• Skills in prioritizing work and handling multiple tasks simultaneously
• Skill in defusing escalated situations
• Skill in working with diverse populations
• Skill in meeting deadlines and time constraints.

• Prior experience working with youth and young adults.
• Bilingual (Spanish) Prior experience working in a medical clinic doing front office duties
• Medical terminology Experience with Electronic Medical Records (EPIC specifically)

Supplemental Information

Forbes named King County as one of Washington State's best employers.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

Who May Apply

Open to all

Application Process

The following items are required to be considered for this vacancy:

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)
• Resume

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

Necessary Special Requirements

• The selection process may include evaluation of application materials and supplemental questions, interviewing, and testing. You must completely fill out the application with your relevant education and work experience.
• The selected candidate must be able to provide proof of Basic Life Support (BLS) / CPR ( if applicable).
• The selected candidate must be able to pass a thorough background investigation, but findings may not necessarily disqualify an applicant for employment. (and Pre-employment Physical, if applicable).
• For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring. For tips on interviewing, please visit https://www.kingcounty.gov/~/media/audience/employees/learning-and-development/Interview_Tips.ashx?la=en.
• Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
• Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with computer use to perform functions associated with on-going work.
• Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
• Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
• When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.
• If you need a disability accommodation in the application or testing process, please call the contact number listed on the job announcement.

Union Membership

ProTec 17

Contact

For more information about the application process please contact Alexis Owens [email protected]