Job Titles [multiple positions open]
Collections Specialist (Document Production) – Full-Time
About the Employer:
We are a collections law firm that embraces technology, focuses on teamwork, and desires to be the absolute leader in our field. We define “success” in more ways than merely “dollars collected”. Our mission is to provide amazing service, treat debtors with compassion and sensitivity, and adhere to stringent compliance standards, all while achieving stellar results. Our practice only involves Virginia-based clients and claims that arose predominantly in Virginia residential and/or commercial landlord-tenant matters.
Our core law practice involves high-volume legal support for landlord-tenant clients all across Virginia. We use JST to handle our core files and manage workflow. We also use MS Office and Google Workspace extensively.
About the Positions:
Each position we offer requires self-starters who find enjoyment in our work's challenging nature and fulfillment in working within a small, tight-knit team.
Ideal candidates will have significant experience in a high-volume collections practice or property management experience with strong organizational and time-management skills, keen attention to detail, and the ability to prioritize and multi-task.
Duties for these positions include:
- Use JST as our primary collections software and leverage its features to document communications, generate reminders, prepare documents, improve workflow, and file tracking
- Create and draft legal documents for attorney review before filing with the courts
- Comfortably reading leases and contracts
- Collaborate professionally with the clients, courts, and/or debtors, as and when needed.
- Use MS Office products (e.g. Word, Excel) and Gmail with ease
- Make decisions and operate quickly and confidently within pre-authorized scenarios, yet know when and why other scenarios should be escalated for clarification and direction
- Be organized, neat, and accurate in every facet of your work
- Enter data from client reports and consistently work in an accurate and timely manner
- Notarize documents (or be willing/able to become a Notary Public)
To Be Considered:
Qualified candidates must have the following education, training, and/or experience:
- At least three (1) year of related experience in a high-volume Virginia-based collection agency or collection law firm or delinquency experience at a property management company
- Proficiency with JST, MS Office, and Google Workspace Applications
- Familiarity with and a strong working knowledge of FDCPA and other Collections rules and regulations
- Familiarity with VA General District Court procedures & filing requirements
Thank you in advance for your interest. We will begin reviewing submissions immediately and continue on a rolling basis until these positions have been filled.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
