Why RiverBank?
At RiverBank, we’re more than a community bank—we’re a tight-knit team solving real business problems with heart, hustle, and a personal touch. We’re looking for a skilled, detail-driven Commercial Lending Assistant to support our lending team behind the scenes, ensuring everything from loan onboarding to post-closing is seamless, accurate, and compliant.
This mid-level role is ideal for someone who is equally skilled at loan documentation, problem-solving, and process optimization. You’ll be the person our lenders count on to keep deals moving and clients feeling taken care of.
As an ARM, you’ll partner directly with Commercial Bankers to deliver proactive, high-level support to our clients. You'll help guide deals through every phase—from initial request to final signature—and you’ll play a critical role in deepening relationships, managing financial data, and keeping things running behind the scenes with precision and care.
Want to be a part of community of people striving to be uniquely better?
What You’ll Do
- Provide high-level administrative support to our lending officers—so they can focus on business development and credit analysis.
- Assist with onboarding new business clients by entering customer profiles into the bank’s underwriting software and reviewing for completeness and accuracy.
- Prepare Commercial Loan Worksheets, order and review documentation, and build final loan closing packages.
- Coordinate closing timelines with loan operations and ensure the submission of clear-to-close files is complete and accurate.
- Review loan requests and files for accuracy—signatures, vesting, dates, legal descriptions, supporting documents—every detail matters.
- Assist lenders with complex transactions, including loan participations and letters of credit, by coordinating execution and communication with participating banks.
- Monitor outstanding letters of credit and help maintain up-to-date tracking logs.
- Support post-closing documentation follow-up, including tracking financial statements, insurance renewals, and loan exceptions.
- Regularly process customer notices, closing tickets, payments, and account corrections as needed.
- Act as the first line of response for client inquiries related to documentation, servicing, or operational matters—resolving or escalating as needed.
Your Qualifications
- 3–5+ years in loan operations, documentation, or credit support—preferably within a commercial banking environment.
- Strong knowledge of lending workflows, loan types (commercial, real estate, consumer), and loan servicing requirements.
- Working familiarity with appraisals, title reports, flood certifications, insurance requirements, and UCC filings.
- Proven ability to analyze borrower financials, identify credit risks or documentation gaps, and collaborate with underwriters or loan officers to resolve issues.
- High attention to detail, organizational strength, and the ability to juggle multiple loans in various stages of processing.
- Comfortable using Microsoft Excel, Word, and loan origination platforms.
- High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or related field preferred.
Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. RiverBank is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.
More to Know:
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RiverBank was named the #2 Best Place to Work in the Inland Northwest (we're coming for #1 in 2025)!
- $48,654 - $72,982 (Target Mid-Range: $58,818)
- This position is eligible for an incentive plan eligible up to 10%
- Vacation (3 Weeks), Sick Leave (12 days a year), Volunteer Time off (24 hours) & All Bank Holidays (at least 40+ paid days off a year total that increase with tenure)
- 90% Employer Paid Medical & 100% Employer Paid Vision, Dental, & Long-Term Disability Insurance for every Team Member
- An HRA where an employee only pays $600 towards their medical deductible and the company reimburses any other deductible costs ($4,900+ value)
- Employer-paid Life Insurance (two times your annual earnings)
- Employer Paid Employee Assistance Program
- 4% company 401k match on contributions after 3 months
- Paid Parental Leave
- Discounted Rates on Pet, Home, & Auto Insurance
Is this role not an exact fit? Feel free to check out the rest of our opportunities @ BambooHR!
Go here to see an overview of the hiring process of RiverBank, how you can best prepare, and give us your thoughts on this posting!
RiverBank is an equal opportunity employer, committed to hiring a diverse workforce and preserving inclusive hiring practices. RiverBank, Inc. does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
