Commercial Manager
Job description
Role Profile
Role title: Commercial Manager
Function: Vodafone Global Enterprise
Department: Commercial Operation
Reports to: Regional Commercial Operation Team Leader
Location: Taipei, Taiwan
Join Us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role purpose:
To manage the commercial relationship with 2-4 of VGE’s largest strategic accounts with combined revenue up to €40M pa. Accountable for ensuring VGE is delivering on all of its contractual obligations on these accounts, and for delivering incremental value for these customers and for VGE.
What you’ll do
Key accountabilities and decision ownership:
- Accountable for execution of all of VGE’s commercial and commercial contractual obligations over the life of the contract
- Seen by customer and VGE leadership as strategic advisor to key stakeholders. Produce internal executive briefings on commercial performance of managed accounts and recommendations on how to grow value in accounts and differentiate VGE from competition.
- Manage senior stakeholders in case of potential or actual escalation (management briefings, presentation, costs analysis, options / recommendations)
- Collaborate with relevant counterparts in Sales, Commercial, Legal, CSSO, and OpCos’ organisations to maximise profitability of the managed accounts
Who you are
Core competencies, knowledge and experience:
- Excellent relationship builder, with the necessary personal impact to build credibility with customers, account and senior Sales managers
- Excellent communication skills, both written and verbal, at a senior level with customers and internally
- Significant experience of developing and negotiating compelling commercial propositions and/or managing complex telco/outsource contracts
- Demonstrable knowledge of Commercial Contractual issues affecting global bids and their impact on VGE
- Comfortable working in a fast paced environment and can demonstrate an ability to deliver though others
Not a perfect fit?
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
Who we are
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to for guidance.
Together we can.
Skills mentioned

Vodafone is a leading European and African telecoms company, providing mobile and fixed services to over 330 million customers across 15 countries and thriving in the providing of technology communications. The company believes in a digital future that connects everyone for a better tomorrow, and is committed to using technology to improve the lives of people and businesses alike. What began with the first mobile call in the UK in January 1985 has evolved into a global powerhouse in communications technology, with a focus not just on user connectivity, but also on social impact and sustainability. Over the years, Vodafone has expanded its footprint to include significant operations in Africa, where it reaches more than 76 million customers via its financial technology services. This innovation in the telecommunications industry underscores Vodafone's ambition to lead in providing secure, reliable services that empower people, protect the planet, and maintain trust with customers. With around 93,000 employees dedicated to connecting people everywhere, Vodafone continues to invest in cutting-edge technology, striving towards its goal of net-zero emissions by 2040. By managing operations in 22 countries and partnering with networks in numerous others, Vodafone not only connects individuals but aims to transform lives through its expansive product offerings, from mobile and broadband services to emerging IoT solutions.
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