Job Description
Community Health Program Specialist
Job Type: Full-time
Location: Hybrid, must reside in the state of New York
Reports to: Senior VP, Healthcare Programming
About ModifyHealth
ModifyHealth is dedicated to improving access to nutritious food and related support services. As an all-in-one solution, we provide fully prepared, medically tailored and clinically appropriate meals, along with nutrition education and counseling delivered by registered dietitians. We also help individuals access grocery boxes, pantry stocking, and kitchen equipment- empowering sustainable access to nutritious food and the tools and resources for long-term well-being. As part of our commitment to whole-person care, we collaborate with Community-Based Organizations (CBOs) across New York to deliver Health-Related Social Needs (HRSN) services directly to individuals.
Position Overview
The Community Health Program Specialist plays a crucial role in ensuring the seamless delivery of HRSN services to Medicaid members in New York. This full-time position requires experience in public speaking, creating and managing program work plans, and executing project workflowsf. Proficiency in technology, including project management software, Adobe, Excel, and related software is essential. Experience in CBO and/or Social Care Networks (SCN) is a plus.
The ideal candidate is adaptable, thinks critically, and works well with others across teams. Strong communication, cultural awareness, and a willingness to learn are key for connecting with diverse communities. Attention to detail, motivation, and flexibility to handle multiple projects in a fast-paced environment are essential.
Responsibilities
- Program Coordination:
- Provide project support to ensure timely completion of initiatives.
- Manage accurate and compliant enrollment processing for participants including working with dietitians that provide nutrition counseling sessions.
- Stakeholder Engagement:
- Collaborate with external stakeholders to address challenges and coordinate efforts professionally.
- Act as a main contact for individuals and partners, addressing questions professionally.
- Data Management & Reporting:
- Track key program indicators and update performance dashboards.
- Manage databases and analyze data to spot trends and improve processes.
- Create program reports that are clear and accessible to a broad audience.
- Quality & Process Improvement:
- Recognize and communicate best practices, emerging trends, and program issues.
- Define and implement new workflows to improve operational efficiency and service delivery.
- Maintain compliance with program guidelines, regulations, and deadlines.
- Customer-Centered Operations:
- Assist staff in refining and developing training materials.
- Work with leadership to maintain clear and accurate written materials.
- Develop detailed summaries and plans to keep projects aligned with workflows.
Required Skills & Qualifications
- Technical Skills:
- Proficiency in project management tools and CRM platforms.
- Expertise in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
- Experience managing and analyzing data systems; ability to collect, organize, and analyze large datasets.
- Critical Thinking & Agility:
- Ability to think quickly, adapt to changing priorities, and implement solutions effectively.
- Strong problem-solving and decision-making skills under tight timelines.
- Organizational & Project Management Skills:
- Detail-oriented with the ability to manage multiple projects, track deliverables, and meet deadlines.
- Experienced in prioritizing work in a fast-paced setting.
- Ensures deliverables and program activities are on track using project management workflows.
- Communication & Interpersonal Skills:
- Excellent communication skills, with the ability to speak and write clearly to internal and external stakeholders.
- Proven ability to communicate across diverse backgrounds with cultural, linguistic, and educational awareness.
- Analytical Aptitude:
- Able to interpret data to identify trends and suggest improvements.
- Fluency in English and Spanish (written and spoken) preferred; other languages considered as needed.
Work Setting & Schedule
- Full-time; primarily daytime hours with some evenings and weekends required.
- Hybrid work setting; must reside and operate in the state of New York.
- Occasional travel may be necessary, up to 25%, typically within New York
Benefits
- Paid vacation, sick leave and floating holidays
- 401(k)
- Health, Dental, Vision, STD, LTD, AD&D, Life Insurance
- HSA/FSA
- Employee assistance program and discounts
Why Join Us?
As a Community Health Program Specialist at ModifyHealth, you will contribute directly to improving health outcomes for vulnerable populations. This role combines project management, data analysis, and customer support with meaningful community impact.
How to Apply
Please apply either on Indeed or via email to [email protected] and in the subject line include Community Health Program Specialist. For an application to be considered, it must include a cover letter, resume, and at least two professional work samples that demonstrate your ability to succeed in this role (Microsoft Word, Excel, or PowerPoint Preferred).
Job Type: Full-time
Pay: $24.00 - $36.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Applications will require an attached cover letter, resume, and at least two professional work samples that demonstrate your ability to succeed in this role. Are you able to provide these documents?
Language:
- and write in any language other than English? (Preferred)
Location:
- New York State (Required)
Work Location: Remote
