Job Overview
We are seeking a skilled and motivated Computer Technician to join our dynamic IT team. The ideal candidate will possess a strong understanding of computer hardware and software, with the ability to provide exceptional technical support in both Windows and Mac OS environments. This role is essential in maintaining our IT infrastructure and ensuring seamless operations within our office.
Responsibilities
- Provide desktop support to end-users, troubleshooting hardware and software issues efficiently.
- Manage and maintain IT infrastructure, ensuring optimal performance of all systems.
- Install, configure, and upgrade computer hardware and software as needed.
- Assist in the setup and maintenance of local area networks (LAN) to ensure connectivity across the office.
- Utilize Jira for tracking technical issues and managing support requests effectively.
- Conduct regular maintenance checks on computers to prevent potential issues.
- Offer technical support for various office applications, ensuring users can effectively utilize their tools.
- Document all technical procedures and updates to maintain accurate records of IT processes.
Requirements
- Proficiency in Windows operating systems; experience with Mac OS is a plus.
- Strong knowledge of computer hardware components and troubleshooting techniques.
- Familiarity with LAN setup and management.
- Experience with desktop support in a corporate environment.
- Ability to manage multiple tasks efficiently while providing excellent customer service.
- Knowledge of computer management practices and IT infrastructure best practices.
- Experience using Jira or similar project management tools for tracking technical issues is preferred.
- Excellent problem-solving skills and attention to detail.
Join us as we strive to enhance our technological capabilities while providing top-notch support to our team!
Job Type: Contract
Pay: $19.08 - $20.62 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Compensation Package:
- Holiday pay
- Hourly pay
- Overtime pay
- Performance bonus
- Profit sharing
- Retention bonus
- Stock options
Schedule:
- 8 hour shift
- Morning shift
- No weekends
- On call
- Rotating shift
- Rotating weekends
Work Location: In person
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