Court Probation Officer Leadworker

Business Unit: 24400

Court Probation Officer Leadworker #00049345-24400, Full-Time, Perm, in Albuquerque, NM

# of Positions: 1

Opening Date: 08-11-2025 - Close Date: 08-22-2025

Target Pay Range/Rate: $28.137-$35.171 per hour

The Bernalillo County Metropolitan Court is recruiting for a full-time, classified, Court Probation Officer Leadworker #00049345-24400 for the Specialty Courts in Albuquerque, New Mexico.

Essential Tasks: Under direction, lead, mentor and train others; monitor defendants or offenders participation in complex/multi-layered court-mandated programs and compliance with his/her court order. May be assigned supervisory duties under the mentorship of a supervisor or manager. Provide direction and assistance to staff as assigned, lead, mentor, oversee and train staff in background investigation procedures, day-to-day functions and documentation processes and communicate changes in processes, rules and systems. Conduct investigation on defendants and provide detailed reports; establish defendants’ needs and develop appropriate treatment support or referrals; monitor and document progress; notify court of compliance or violations and recommend appropriate action. Maintain case files and document treatment provided; attend court proceedings; and provide input to the court; administer and track drug and alcohol screening as necessary. Participate in development by attending conferences and training related to court programs. Must be able to use a computer and various software applications. Work independently; manage time effectively, communicate and interview effectively; prioritize workload; to mediate and/or defuse volatile situations; be persuasive, assertive and empathetic to people from various populations; and to maintain confidentiality. Have the ability to get along with others and to work under stress. Knowledge of court-ordered rehabilitation or support programs, sentencing guidelines, treatment options and available community services; New Mexico law, civil and criminal procedure; local court rules, policies and procedures, operations and structure, case management; legal terminology safety, security and confidentiality issues, substance abuse and mental health counseling and treatment; mediation techniques and conflict resolution; investigative techniques; drug screening methods, and electronic monitoring equipment. May perform other duties as assigned to meet the Court’s operational needs. A more comprehensive copy of the job description is available at http://metro.nmcourts.gov or may be obtained in the Human Resources office of the Metropolitan Court.

EXAMPLES OF JOB DUTIES

The Court Probation Officer Leadworker is responsible for leading, mentoring, overseeing, and training staff in background investigation procedures/functions, and documentation processes.

Provides direction and assistance to staff and communicates changes in processes, rules and systems.

Conducts thorough investigations on defendants/offenders and schedules progress meetings at court appointed locations.

Determines defendants/offender’s needs and establishes appropriate treatment support or referrals.

Monitors defendants/offenders compliance at court hearings and with community service program requirements.

Reports, documents and notifies the court of defendants/offenders compliance, non-compliance, or program violations and recommends appropriate action.

Maintains current case files and documents all interactions with program defendants/offenders and treatment providers in the case management system.

Attends court proceedings and provides input during court proceedings, meetings with court staff, and other treatment providers.

Performs scheduled and unannounced site visits (home, work, school or other location) to monitor program compliance.

Tracks and administers drug and alcohol screens as necessary and maintains alcohol and drug screening protocols, equipment, and supplies.

Participates in and attends conferences, training and community outreach, and education related to court programs.

May be assigned supervisory duties, under the mentorship of a supervisor or manager.

Other duties as assigned. practical

COMPETENCIES/QUALIFICATIONS
The successful applicant should demonstrate knowledge of Court-ordered rehabilitation or support programs, sentencing guidelines, treatment options, community services; NM law, civil and criminal procedures; local court rules and procedures; case management; legal terminology; safety, security and confidentiality practices; substance abuse and mental health counseling and treatment; mediation techniques and conflict resolution; investigative techniques; drug screening methods; electronic monitoring equipment and technology; HIPPA; Supervisory techniques; mediating and managing conflict; employment law and NM Judicial Branch Personnel Rules.

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all-inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office or court setting. A valid driver's license and travel may be required. The assigned work schedule may include nights, weekends, holidays, and overtime. The employee must regularly interact positively with co-workers, clients, the public, judges, and justices.

This job description is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions performed

BENEFITS

Medical/Dental/Vision/Rx, Short, and Long Term Disability Insurance Programs, employee assistance program (EAP) [http://www.mybenefitsnm.com/]

State paid life insurance, supplemental and dependent life insurance

Optional flexible spending accounts for medical, day-care, and travel expenses

Paid vacation and sick leave up to eight (8) weeks

Eleven (11) paid holidays

Up to 12 weeks of paid parental leave

Deferred Compensation 457(b) plan

Lifetime Defined Benefits Retirement Plan [http://www.nmpera.org/]

Flexible work schedules and alternative work locations*

Free health care, Rx, and lab work at the facility (Stay Well Health Center) in Santa Fe, NM

Bilingual compensation*

Training and career development opportunities

Higher education opportunities, educational leave, and tuition reimbursement

May qualify for the Public Service Loan Forgiveness Program (PSLF)

May receive overtime holiday or shift differential pay*

May receive physical fitness leave*

What are your benefits worth?

*These benefits vary by job classification or need*

QUALIFICATIONS

MINIMUM QUALIFICATIONS

Education: Bachelor’s Degree from an accredited college or university in Criminal Justice, Social Sciences, or a related field.

• Education Substitution: Four (4) years of directly related or relevant experience may substitute on a year for year basis.

• Experience: Four (4) years of experience in criminal justice, social services, or related field.

Experience Substitution: None.

Other: May be required to obtain and maintain National Crime Information Center (NCIC) certification within six (6) months of hire.

TO APPLY: Applicants interested in applying should complete a New Mexico Judicial Branch Application for Employment (Revised 7/29/24) or a Resume Supplemental Form (Revised 7/29/24) and submit with a signature and date to the Human Resource Division prior to 5 p.m.

Human Resources Division

401 Lomas NW

Albuquerque, New Mexico 87102

Telephone: (505) 841-9819 | Fax No: (505) 222-4823

Email: [email protected]

Website: https://webapps.metrocourt.state.nm.us/HRjobsapp/job_ops

PROOF OF EDUCATION IS REQUIRED

The Bernalillo County Metropolitan Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division at (505) 841-9819 of the need for an accommodation.

EQUAL OPPORTUNITY EMPLOYER