About Qualstar: Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization. We are 70,000 strong members headquartered in Bothell, WA, with 130 employees. We proudly specialize in providing financial services to hardworking union members through their labor union association. We have a history of valuing staff at all levels, and staff satisfaction scores that prove it!
About our Member Solutions Team: We are a small team of diverse individuals who enjoy tackling challenges and finding solutions to unique problems. We are resourceful and passionate about improving our members' financial lives. We manage the spectrum of collections processes, from working with members to monitoring bankruptcies and repossessions to working with outside agencies and attorneys. We work as a strong unit while appreciating our own individual personalities and talents.
Why Join Us? We offer an exceptional workplace with benefits designed for your growth and work-life balance:
- A Purpose-Driven Organization: Be part of a financially strong, not-for-profit team focused on giving back to members.
- Career Growth Opportunities: Advance at the pace you grow! With three levels of advancement, your progress depends on your skills-not someone else leaving.
- Comprehensive Benefits: Generous medical, dental, vision, and life insurance.
- Retirement Security: 401K contributions made on your behalf, plus matching options.
- Work-Life Balance: Set schedules and occasional six-hour Saturday shifts, paid as a full day.
- Flexible Holiday Options: Enjoy six paid federal holidays and five additional holidays you can work for double-time pay or a floating holiday.
- Paid Leave: Vacation and sick leave to support your well-being.
- Additional Perks: Employee loan discounts, free parking, a casual dress code (jeans and tennis shoes welcome), and access to amenities like a game room, quiet room, and latte maker.
Our Ideal Candidate: Are you an experienced debt collector? Or are you passionate about what credit unions provide to our community? If you answered yes to either of these questions, then this may be the role for you! We are looking for someone who can reduce delinquency by managing delinquent member accounts with empathy and understanding.
If we sound like the right company and team for you, submit your application now. Tell us about yourself!
Qualstar Credit Union is an Equal Opportunity Employer
