CRM Integration Leader

Job Description

Project Assistant is a dynamic web design, development, and marketing company committed to crafting exceptional digital experiences. Our team is a blend of creative visionaries and tech-savvy professionals dedicated to delivering innovative solutions that drive our clients’ success.

Responsibilities

• Act as the lead architect across all internal and customer-facing software systems.
• Evaluate and streamline our CRM ecosystem (12+ platforms across brands).
• Architect, build, and optimize CRM integrations (Salesforce, HubSpot, Zoho, GoHighLevel, Pipedrive, etc.) with internal tools and third-party apps.
• Partner with company leadership to design scalable solutions aligned with business goals.
• Lead and mentor our in-house team of 3 developers, overseeing code quality, architecture standards, and sprint cycles.
• Define and maintain clear system documentation, architecture diagrams, and API strategies.
• Own technical escalations, ensuring resolution of integration and infrastructure challenges.
• Oversee data architecture and flow between marketing, sales, reporting, and operations tools.
• Ensure system security, reliability, and data integrity across all connected platforms.

Experience

Must haves

• 7+ years in software architecture, CRM systems, or technical leadership roles
• Demonstrated success with multi-CRM environments
• Full-stack engineering proficiency (Node.js, PHP, Python, React, Angular, SQL/NoSQL)
• Deep knowledge of API development, REST, GraphQL, webhooks, and automation tools (Zapier, Make, etc.)
• Strong leadership in Agile development environments
• Experience with cloud infrastructure (AWS, GCP, or Azure)
• Clear and effective communication/documentation skills
• Familiarity with multi-brand tech stacks and cross-domain identity management

Nice-to-haves

• AI or automation tools integration
• DevOps, CI/CD pipeline experience
• Hands-on experience with marketing automation and analytics tools

What Success Looks Like

• Simplified, unified CRM and software architecture across all brands
• Integrated systems enabling better automation, reporting, and performance
• A well-managed, collaborative development team following clear processes
• Infrastructure that supports fast, scalable growth with minimal technical debt