Join the Emerald Executives Team and embark on an exciting journey as a Customer Enrollment Representative!
At Emerald Executives, we are driven by our commitment to delivering flawless solutions to every client, every time. This dedication to excellence has propelled us to become one of the nation's fastest-growing companies in the Home Improvement sector, right here in Dallas, TX.
Are you ready to take on a new challenge? Join our dynamic team and start your career as a Customer Enrollment Representative!
Why Emerald Executives?
At the core of our success lies our culture of innovation and collaboration. Our diverse portfolio of clients is a testament to our adaptability and our ability to empower businesses to thrive in an ever-connected world.
More than just providing solutions, we immerse ourselves in our clients' brands. We deliver personalized sales and marketing strategies that deeply resonate with their customers. This dedication ensures lasting relationships and customer loyalty, making our Customer Enrollment Representative Team the cornerstone of our success.
What's in It for You?
- Work with top-tier clients and gain hands-on experience in a thriving industry
- Be part of a company that values growth, innovation, and teamwork
- Quick and seamless onboarding to get you started on your journey to success
- Career advancement opportunities
Responsibilities of the Customer Enrollment Representative Team:
- Connect with prospective customers, clearly explaining the benefits of our client's products and services while enrolling them in tailored offerings
- Provide outstanding customer service and maintain accurate records of sales to ensure smooth installation and follow-up processes
- Educate customers about promotional packages and pricing to help them choose the best options, building trust and brand loyalty
- Address customer objections effectively using negotiation techniques learned through training to finalize sales
- Achieve or exceed sales targets by expanding product usage among existing accounts
- Participate in weekly team meetings to review progress, align with sales goals, and maintain compliance with client guidelines
Qualifications for the Customer Enrollment Representative Position:
- A high school diploma or equivalent is required (must be 18 years or older)
- 1-2 years of experience in retail, hospitality, sales, or other customer-facing roles (preferred but not required).
- Experience working with sales teams to help achieve their objectives is preferred
- A Customer Enrollment Representative possesses a collaborative mindset and a willingness to learn and grow professionally
- Ability to maintain a solution-oriented approach and strong problem-solving skills
- Excellent verbal and written communication skills, with a professional demeanor, are needed
Job Type: Full-time
Pay: $48,787.05 - $56,345.70 per year
Benefits:
- On-the-job training
- Professional development assistance
Work Location: In person
