We are a professional Waxing Studio that specializes in providing an ouchless waxing experience. We are looking for personable outgoing professionals who can help our customers look their best. The Customer Experience Coordinator (CEC) is dedicated to each customer’s experience by making them feel appreciated and valued whether they call or enter the Studio. They are customer advocates whose purpose is to exceed customer expectations and make each waxing experience seamless and to their liking.
CEC Benefits
- Great pay
- Free and/or discounted waxing services and discounts on skin care retail products
- Work in a beautiful, well managed facility
CEC Requirements
- Flexible schedule able to work nights and/or weekends
- Maintain a professional appearance at all times
- Demonstrate excellent customer service and communication skills by having a positive, friendly, and upbeat demeanor with customers and co-workers at all times
Minimum Qualifications
- Receptionist, salon/spa experience, retail and computer skills preferred.
- Fluent in English/Spanish preferred
CEC Responsibilities
- Perform daily Studio opening/closing procedures and transacting sales
- Manage the Studio’s appointment book optimally including confirming appointments
- Answer the phone/messages following Uni K Wax guidelines and booking appointments
- Educate and offer skin care products as well as company loyalty programs
- Performs maintenance tasks and merchandises retail products
- Communicate constantly with co-workers to ensure customer needs are met
- Evaluate customer experience and addresses concerns as needed
Uni K Wax Studios are dedicated to providing customers with a superior waxing experience at affordable prices without compromising service. We feature a proprietary all-natural best in class Wax, high end skin care product line, and a clean and professional environment. Uni K Wax Studios are independently owned and operated.
Job Types: Full-time, Part-time
Pay: $13.00 - $14.00 per hour
Expected hours: 26 – 30 per week
Shift:
- 8 hour shift
Ability to Commute:
- Cutler Bay, FL 33157 (Preferred)
Ability to Relocate:
- Cutler Bay, FL 33157: Relocate before starting work (Required)
Work Location: In person
