We are seeking a highly skilled and organized Customer Order Management to join our team.
SKILLS:
Excellent time management experience.
Demonstrates the ability to set priorities and manage time in a dynamic work environment for self and within the team.
Computer proficient with MS Office (especially Excel and Word), and web-based applications.
Good written and verbal communication skills required.
SAP Experience preferred but not necessary.
Order Management experience.
Responsibilities:
Rep will enter and verify customer orders.
Rep will be responsible for monitoring queues and take appropriate action within 24 hours. This includes expediting and coordinating timely shipments with our manufacturing sites, and monitoring orders to ensure appropriate communication is extended to all parties.
Rep will support our internal and external customers by providing timely order status and information including effective order management.
Rep must respond to e-mails and calls in a timely and professional manner.
They must support and raise concerns to the appropriate level if issues arise.
Representative must be able to provide back-up for team members when deemed necessary.
Must be able to multitask and feel comfortable in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: $23.85 - $27.30 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
