Overview
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while promoting our products and services. Your ability to engage with customers and understand their needs will be key to driving sales and ensuring customer satisfaction.
Duties
- Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring a positive experience for all customers.
- Actively promote and sell products and services to meet customer needs and achieve sales targets.
- Maintain a thorough understanding of product offerings to effectively communicate features and benefits to customers.
- Process orders accurately and efficiently while ensuring timely follow-up on customer requests.
- Collaborate with team members to enhance the overall customer experience and share best practices.
- Document customer interactions in the system for future reference and follow-up purposes.
- Stay updated on industry trends, product knowledge, and competitor offerings to provide informed recommendations.
Requirements
- Proven experience in customer service or sales roles is preferred.
- Excellent communication skills with the ability to engage effectively with diverse customers.
- Strong problem-solving skills and a proactive approach to addressing customer needs.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with CRM systems or similar software is a plus.
- A positive attitude, team-oriented mindset, and willingness to learn are essential for success in this role.
Join us in delivering exceptional service while driving sales growth!
Job Type: Full-time
Pay: $3,200.00 - $4,500.00 per month
Benefits:
- Health insurance
Work Location: In person
Report job
