Overview
Join our dynamic team for Gaming Days from 8am to 5pm, where you will play a pivotal role in creating an engaging and enjoyable experience for our guests. This position is ideal for individuals who thrive in a fast-paced environment and have a passion for customer service within the gaming industry. You will be responsible for supervising gaming activities, ensuring compliance with regulations, and maintaining a welcoming atmosphere.
Duties
- Oversee gaming operations during scheduled shifts, ensuring all activities run smoothly and efficiently.
- Provide exceptional guest services by addressing inquiries and resolving any issues that arise.
- Manage cash handling procedures, including transactions and balancing cash drawers.
- Utilize basic math skills to accurately calculate payouts and manage game-related finances.
- Supervise staff members, providing guidance and support to ensure high levels of performance.
- Implement conflict management strategies to handle disputes or concerns among guests or staff.
- Foster a positive customer service environment, encouraging repeat visits and loyalty from guests.
- Ensure compliance with casino regulations and company policies at all times.
Skills
- Strong guest services orientation with the ability to engage positively with customers.
- Proficient in basic math skills for accurate cash handling and financial transactions.
- Ability to manage cash handling processes efficiently and accurately.
- Conflict management skills to address and resolve issues effectively.
- Excellent customer service skills, with a focus on creating memorable experiences for guests.
- Familiarity with casino operations is a plus, enhancing your ability to contribute effectively to the team.
If you are ready to take on this exciting opportunity in the gaming industry, we encourage you to apply!
Job Type: Part-time
Pay: $15.00 - $15.25 per hour
Shift:
- Morning shift
Work Location: In person
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