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Customer Service Manager

Goodwill of San Francisco Bay
$40,360
Berkeley, California
Full time
3 weeks ago

Description

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of the San Francisco Bay. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates.


Essential Duties and Responsibilities


Key Competencies/Enabling Attributes

  1. Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.

2. Leading Performance: Delivers high performance results through effective decision-making, planning, and execution to exceed customer expectations.

3. Leading the Business: Possesses the knowledge and expertise to lead the operations, deliver results, control budget, & drive business growth.


Requirements


Physical Requirements


Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions



What We Offer


Job Details


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


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