About us
For over 30 years, Guardian Alarm Systems has been the innovative leader in security services in Northwest Louisiana. As the only full-service alarm company, with a "UL Listed" central monitoring station.
We thrive for Consistency, Cooperation and Caring.
A local company with certified local monitoring gives many local homes and businesses the piece-of-mind they need to choose Guardian Alarms Systems for Alarm Security, Fire Systems, Access Control Solutions and Video Monitoring.
We are looking for an Operator to join our team and provide support for our Call Center and our operations. The ideal candidate will have a keen eye for detail and a strong understanding of customer service. The Operator will be responsible for monitoring and taking signals, dispatching and troubleshooting any issues that arise, and ensuring that all safety protocols are followed. This is an excellent opportunity for someone with customer service experience and attention to detail to join a dynamic team.
Responsibilities:
- Follow safety protocols and procedures.
- Monitor accounts that have camera systems with Guard Watch.
- Troubleshoot with our customers over the phone.
- Communicate with other operators and supervisors.
- Requires computer and typing skills may require extended periods of sitting.
- Maintain a clean and organized work area.
- This position is for 2pm - 10pm, 3pm-11pm, or 4pm-12am with off days during the week. Must be available to work weekends.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
