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Customer Service Representative

Elements Massage
Wake County, North Carolina
3 weeks ago
Overview:
Welcome to Elements Massage Kildaire Farm Road in Cary, NC. We're looking for a Customer Representative to work our day shift, Monday - Thursday. This role will also have the ability to help with events and perform other business development activities. This is a great position for someone that wants to grow with a studio. We are looking to start this person mid-to-late July.

A major component of the role is the ability to sell our membership to our clients. Each membership sale comes with commission.

We have made a great name for ourselves in the short time we have been open by treating our customers well and providing the best service possible. Our studio has a modern look and feel with variable lighting in each room, hydrolic tables, music and more.

Responsibilities:
This role will require the following:
  • Membership sales
  • Collaboration with team members
  • Problem solving and thinking on the fly
  • Dealing with difficults situations and customers
  • Working with our Mindbody platform and other applications

Qualifications:
  • Customer service focus (previous experience is a plus)
  • Positive attitude
  • Ability to speak with clients
  • Having previously sold memberships is a plus.
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