Title: Administrative & Customer Service Coordinator | Outdoor Living Showroom
Company: Hot Tub Superstore
Location: 605 Mall Ring Circle, Suite 180, Henderson, NV
Job Type: Full-time
Compensation: $20–$25/hour + Performance Bonuses
Be the Organized, Reliable Backbone of Our Henderson Showroom.
We’re a high-growth retailer of hot tubs, saunas, swim spas, and luxury outdoor living products—with a mission to deliver world-class experiences to every customer. We’re looking for a sharp, people-friendly Administrative & Customer Service Coordinator to run point on the day-to-day operations of our Henderson showroom.
This isn’t a receptionist gig—it’s an operational heartbeat role.
What You’ll Do:
- Greet customers and support walk-in sales activity with professionalism and warmth
- Process payments, track orders, and coordinate product logistics
- Schedule deliveries and service appointments with precision
- Manage inventory entries and back-office paperwork
- Support the sales team by prepping quotes, following up with customers, and organizing product info
- Learn our product lines (hot tubs, saunas, etc.) to answer basic questions and assist with walk-in inquiries
What You Bring:
- Strong organizational skills and attention to detail
- Professional, friendly communication—both in person and on the phone
- Experience in administrative, scheduling, or customer service roles (retail or home services preferred)
- Basic tech competency (email, spreadsheets, POS systems)
- Eagerness to learn new products and support a high-performing sales team
Bonus Points For:
- Prior experience in a retail showroom, design center, or service scheduling role
- Familiarity with CRM, POS, or scheduling software
- Interest in health, wellness, or backyard lifestyle products
What We Offer:
- $20-25/hr starting pay + performance bonuses
- Training on premium product lines (Maax Spas, Vita Spa, American Whirlpool)
- Opportunities for advancement as we scale
- PTO and employee discounts
- A stable, values-driven company culture with growth-minded leadership
If you thrive in organized chaos, enjoy being the person everyone counts on, and want to grow in a company with momentum—this is your role.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Day shift
- Weekends as needed
Experience:
- Customer Service: 1 year (Preferred)
Ability to Commute:
- Henderson, NV 89014 (Required)
Work Location: In person
