Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills and the ability to handle cash transactions accurately while maintaining a positive attitude.
Responsibilities
- Provide outstanding customer service by responding to inquiries via phone, email, and in-person interactions.
- Assist customers with product information, order processing, and account management.
- Handle cash transactions accurately and efficiently, ensuring proper cash handling procedures are followed.
- Perform data entry tasks to maintain accurate customer records and update information as needed.
- Communicate effectively with clients to understand their needs and provide appropriate solutions.
- Collaborate with team members to enhance the overall customer experience.
- Maintain an organized office environment and ensure all customer service materials are up-to-date.
Qualifications
- Previous experience in customer service or client services is preferred.
- Proficient in data entry with strong attention to detail.
- Excellent verbal and written communication skills in English.
- Ability to work effectively in an office setting with basic computer skills.
- Strong problem-solving skills and the ability to remain calm under pressure.
- A positive attitude and a commitment to providing exceptional customer support.
Join our team today and contribute to creating a positive experience for our customers!
Job Type: Contract
Pay: $17.53 - $19.55 per hour
Expected hours: 40 per week
Work Location: Remote
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