Company Overview
GSP CAMPAIGNS, located in the vibrant heart of Manhattan, is dedicated to transforming businesses through innovative marketing strategies. Our mission is to enhance sales performance by amplifying each brand's unique story, ensuring it resonates with the target audience.
Summary
As a Customer Service Representative at GSP CAMPAIGNS, you will be at the forefront of our client interactions, providing exceptional support and service. Your role is crucial in driving customer satisfaction and loyalty, contributing directly to our mission of delivering extraordinary results.
Responsibilities
- Provide outstanding customer service and support to clients via phone and email.
- Assist customers with inquiries regarding products and services, ensuring a positive experience.
- Analyze customer feedback to identify areas for improvement in service delivery.
- Collaborate with the sales team to enhance client relationships and drive sales performance.
- Maintain accurate records of customer interactions and transactions.
- Utilize effective communication skills to resolve issues promptly and efficiently.
Requirements
- Proven experience in customer service or client support roles.
- Strong communication skills with the ability to engage effectively with clients.
- Familiarity with sales processes and techniques is a plus.
- Bilingual or multilingual abilities are advantageous but not required.
- Excellent phone etiquette and professional demeanor.
If you are passionate about delivering exceptional customer experiences and want to be part of a dynamic team that drives results, we invite you to apply today at GSP CAMPAIGNS!
Job Types: Full-time, Part-time
Pay: $800.00 - $1,100.00 per week
Work Location: In person
