Salary
$15.28 Hourly
Location
Solid Waste - Killeen, TX
Job Type
Full-time
Department
Public Works
Opening Date
05/29/2025
Closing Date
6/12/2025 11:59 PM Central
FLSA
Non-Exempt
To represent the City of Killeen through daily customer service contact with the general public regarding Solid Waste operations.
Supervision Exercised
Employee has no supervisory responsibilities.
Essential Duties
Core Competencies
Receives and provides information to the general public.
Investigates complaints and answers questions concerning accounts .
Issues work orders for services resulting in additional charges to customer accounts.
Inputs billing data for residential and commercial accounts
Performs routine clerical and administrative work in answering phones and maintaining files.
Assist with activities for the assigned and/or designated operating divisions and compiles daily reports.
Prepares requisitions, manages payments on contracts and procurement card (p-card); receives and verifies invoices for payment.
Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations; possesses and maintains a valid driver's license, if required, and complies with City of Killeen driving policy accordingly.
Performs other duties as assigned.
Required Minimum Qualifications
Education and Experience:
Must be bondable.
Tools and equipment used
Personal computer, including spreadsheet and word processing software; Microsoft Office, central financial computer system, telephone, 10-key calculator, typewriter, copy machine, signature machine, fax machine, scanner and motor vehicle.
Supplemental Information
Tools and Equipment Used
Personal computer, including spreadsheet and word processing software; Microsoft Office, central financial computer system, telephone, 10-key calculator, typewriter, copy machine, signature machine, fax machine, scanner and motor vehicle.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The noise level in the work environment is moderately noisy.
Selection Guidelines
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
At City of Killeen, we are committed to your health and well-being. We are proud to provide you and your family with valuable and significant benefits.
We all work together to make City of Killeen a success, and our teamwork extends to your benefits. Your health and well-being are important to us, so we provide benefit options to make your and your family’s lives better. Together, let’s invest in you.
The City of Killeen offers the following Benefits to full time employees:
01
Do you have a high school diploma or GED?
How many net words per minute (WPM) can you type?
How many years of customer service experience do you have?
Employer City of Killeen
Address 718 N. 2nd Street
Suite B
Killeen, Texas, 76541
Phone 254-501-7687
Website https://www.killeentexas.gov/
$15.28 Hourly
Location
Solid Waste - Killeen, TX
Job Type
Full-time
Department
Public Works
Opening Date
05/29/2025
Closing Date
6/12/2025 11:59 PM Central
FLSA
Non-Exempt
- Description
- Benefits
-
Questions
To represent the City of Killeen through daily customer service contact with the general public regarding Solid Waste operations.
Supervision Exercised
Employee has no supervisory responsibilities.
Essential Duties
Core Competencies
Receives and provides information to the general public.
Investigates complaints and answers questions concerning accounts .
Issues work orders for services resulting in additional charges to customer accounts.
Inputs billing data for residential and commercial accounts
Performs routine clerical and administrative work in answering phones and maintaining files.
Assist with activities for the assigned and/or designated operating divisions and compiles daily reports.
Prepares requisitions, manages payments on contracts and procurement card (p-card); receives and verifies invoices for payment.
Adheres to assigned work schedule as outlined in the Department and City attendance policies and procedures; ensures all behaviors comply with the City’s Personnel Rules and Regulations; possesses and maintains a valid driver's license, if required, and complies with City of Killeen driving policy accordingly.
Performs other duties as assigned.
Required Minimum Qualifications
Education and Experience:
- High school diploma or equivalent; and
- Six (6) months related experience; or
-
Any equivalent combination of related education and experience.
- Ability to communicate effectively orally and in writing;
- Working knowledge of computers, to include spreadsheets and electronic data processing;
- Skill in operating listed tools and equipment;
- Ability to effectively meet and deal with the public;
- Ability to handle stressful situations;
- Ability to work under pressure and/or frequent interruptions.
- Some knowledge of accounting practices and procedures;
-
Ability to maintain regular and punctual attendance.
Must be bondable.
Tools and equipment used
Personal computer, including spreadsheet and word processing software; Microsoft Office, central financial computer system, telephone, 10-key calculator, typewriter, copy machine, signature machine, fax machine, scanner and motor vehicle.
Supplemental Information
Tools and Equipment Used
Personal computer, including spreadsheet and word processing software; Microsoft Office, central financial computer system, telephone, 10-key calculator, typewriter, copy machine, signature machine, fax machine, scanner and motor vehicle.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The noise level in the work environment is moderately noisy.
Selection Guidelines
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
At City of Killeen, we are committed to your health and well-being. We are proud to provide you and your family with valuable and significant benefits.
We all work together to make City of Killeen a success, and our teamwork extends to your benefits. Your health and well-being are important to us, so we provide benefit options to make your and your family’s lives better. Together, let’s invest in you.
The City of Killeen offers the following Benefits to full time employees:
- Employee Assistance Program
- Wellness Benefits
- Medical, Vision Dental
- Health Savings Account/ Flexible Spending Account
- TMRS
- 457 Deferred Retirement Account
- Short Term/Long Term Disability
-
Accident/ Critical Illness/ Hospital Indemnity Supplemental Benefits
01
Do you have a high school diploma or GED?
- Yes
-
No
How many net words per minute (WPM) can you type?
- Less than 30 WPM net
- 30-39 WPM net
- 40-49 WPM net
- 50-59 WPM net
-
Greater than 50 WPM net
How many years of customer service experience do you have?
- less than 6 months
- 6 months - 1 year
- 1-2 years
- More than 2 years
-
None
Employer City of Killeen
Address 718 N. 2nd Street
Suite B
Killeen, Texas, 76541
Phone 254-501-7687
Website https://www.killeentexas.gov/
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