Job Summary
We are seeking a friendly and organized Host/Host to join our team. In this role, you will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring an exceptional dining experience. Your primary duties will include greeting guests, managing reservations, and coordinating seating arrangements. The ideal candidate will possess strong communication skills and a passion for providing outstanding guest services.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Provide menus and inform guests about daily specials or promotions.
- Ensure that the dining area is clean and well-maintained at all times.
- Address guest inquiries and concerns promptly to enhance their dining experience.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Utilize POS systems effectively for managing reservations and orders.
- Maintain a professional demeanor while communicating with guests over the phone or in person.
Skills
- Strong guest services skills with a focus on customer satisfaction.
- Proficiency in using POS systems; experience with Aloha POS is a plus.
- Excellent communication skills, both verbal and written, to interact effectively with guests and team members.
- Previous experience in hospitality or hotel settings is desirable but not required.
- Ability to handle guest relations with professionalism and poise under pressure.
- Strong organizational skills to manage multiple tasks efficiently while maintaining attention to detail.
- A friendly demeanor with a passion for helping others enjoy their dining experience.
Join us as a Host/Host where your contributions will help create memorable experiences for our guests!
Job Type: Seasonal
Pay: $12.00 - $18.00 per hour
Expected hours: 12 – 24 per week
Benefits:
- Flexible schedule
Shift:
- Day shift
- Night shift
Ability to Commute:
- Minocqua, WI 54548 (Preferred)
Work Location: In person
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