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Customer Support Generalist

EnterSource
$30,000 - $48,000
Murfreesboro, Tennessee
Full time
4 weeks ago

Description

 EnterSource is a growing and thriving Fiber Installation and Service Company performing work on commercial, residential, and main-line projects in multiple states. We are production-driven, customer-focused, team-oriented, and operate with a high-level of integrity. Valuing generosity, resiliency, having a heart of a teacher, and attention to detail, we foster joy, optimism and servanthood through hard-work and humility.


Now that we have added more projects, we are looking to add hard working and team-oriented individuals to our team of "A" players!


The primary responsibility of a Project Coordinator is to handle inbound phone calls and chats from customers, team members, and vendors; update and check information through data entry; submit 811 tickets in a timely manner, schedule customer orders and close-out jobs. This position is expected to demonstrate skills such as attention to detail, willingness to learn, ability to adapt, possess a sense of urgency during peak volume times throughout the day and an ability to prioritize workloads.


This position will work in the our Murfreesboro Office initially; but, has potential for remote or hybrid opportunities based on performance and needs of the business.


What’s in it for you?

Voluntary Benefits offered:

Requirements

Schedule:

Employment is contingent on successful completion of a pre-employment screen to include a drug test.


Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better. Employment with EnterSource is at-will and either party can terminate the relationship at any time with or without cause and with or without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice. EnterSource is a Drug Free Workplace.

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