Responsibilities:
- SAP new order entry and data maintenance.
- Assist Outside Sales and Manager, Project Management from receipt of order to delivery and payment.
- Work closely with Manager, Project Management to ensure all work orders are opened and closed in a timely manner.
- Continuous customer contact verifying delivery dates and determining delivery sequence on all projects.
- Data modification in SAP reflects customer demand and delivery dates.
- Develop and release BOM, from customer cut lists, to manufacturing, and subcontractors.
- Modification of order entry data and revenue appropriately regarding change orders, etc.
- Respond timely to customer inquiries.
- Coordinate between vendors and customers.
- Provide appropriate and timely verbal and written communication to production, customers and vendors.
- Maintain effective communication records and project files.
- Maintain shipping and scheduling data for all projects
- Assist with the Sales Team, logistics, BOLs, and supporting documents as well as driver communication of shipping as needed.
- All other duties as assigned
Experience, Education & License Requirements:
- High school Diploma or its equivalent
- A minimum of 3 years' experience in an office, manufacturing environment, or an equal combination of education and experience
- Customer service experience, a plus
Skills & Abilities:
- Must be mathematically inclined, detail-oriented, exceptionally organized and time sensitive.
- Intermediate level of Microsoft Products, with higher level Excel experience
- Ability to understand contracts for review and preparation.
- Ability to multitask and prioritize.
- Excellent written and verbal communication skills.
- Ability to understand scope of work on each project (low to medium complexity).
- Understanding of supply chain process regarding lead times and special orders.
- Ability to learn and understand bridge contract drawings and/or shop drawings.
- Problem-solving skills
- Ability to travel to and tour construction sites for pre-bid and post award meetings, and in production yard and plant.
Competencies:
- Safety
- Teamwork
- Communication
- Customer focus
- Integrity and trust
- Time Management
- Continuous improvement
- Adaptability
- Accountability
- Attention to detail
- Critical thinking
At LB Foster, our culture reflects our passion for integrity, accountability, and safety. We have a long history of providing a safe workplace for our employees, striving to be good stewards of the environment, and establishing strong and respectful relationships with our customers and communities. These fundamentals have provided the foundation upon which we have managed our business for more than a century. We continue to strengthen our culture with a focus on SPIRIT. Within the company lies a spirit of teamwork and innovation that drives a culture around continuous improvement and high performance.
S - Safety
P - People
I - Integrity
R - Respect
I - Innovation
T - Teamwork
The Benefits:
- Medical, dental, vision benefits the first day of the month after start
- Market-leading 401(k) program with company match
- 10 paid holidays per year and PTO accrual
- Paid Parental Leave
- 100% tuition reimbursement
- Career development and advancement opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
