About Us:
The Spa Lounge is one of Utah’s fastest-growing day spa brands, known for delivering exceptional guest experiences and fostering an uplifting, team-focused workplace. With locations across the Wasatch Front and more opening soon, we’re proud to offer a supportive environment for both guests and employees. Our Pleasant Grove spa is a busy, high-energy location, and we’re seeking a reliable, high-performing Assistant Manager to help lead day-to-day operations.
Position Overview:
We’re hiring an Assistant Manager to work 32 hours per week, with weekend availability required—our busiest days. This is an on-site role at our Pleasant Grove location, and the position is designed to grow into a full-time, salaried management role for the right candidate.
You’ll play a key role in maintaining daily spa operations, supporting the front desk team, and delivering an outstanding client experience. You’ll also be responsible for staff training, correcting appointment errors, and upholding high standards of service and professionalism.
Key Responsibilities:
- Ensure daily front desk operations run smoothly and follow protocol
- Field and respond to management or front desk calls during scheduled shifts
- Audit appointment books for accuracy and proper service/provider matching
- Train and support front desk team members, both during onboarding and ongoing
- Monitor and follow up on open client orders, assisting with corrections
- Address customer concerns professionally and in alignment with spa standards
- Assist with staffing, shift coverage, and team scheduling as needed
- Complete and submit the Daily Management Expectations checklist
- Lead by example in client service, cleanliness, and teamwork
Qualifications:
- Prior experience in spa, salon, hospitality, or retail management preferred
- Strong leadership, communication, and problem-solving skills
- Detail-oriented and dependable with strong organizational abilities
- Confident handling customer service escalations and team coaching
- Tech-savvy and quick to learn scheduling and POS systems
- Must be available to work weekends and evenings
- Ready to grow into a long-term leadership role within the company
Benefits:
- 401(k) with 4% employer match
- Vision and dental insurance
- Accidental and life insurance through Aflac
- Staff discounts on spa services and products
- Supportive, team-based environment
- Ongoing mentorship and opportunities for advancement
Schedule:
- Approximately 32 hours per week
- Weekend availability is required
- On-site at our Pleasant Grove location.
To Apply:
Submit your resume through Indeed and include a brief message about why you’d be a great fit. We’re excited to meet candidates who are passionate about wellness, leadership, and creating a great client experience.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
