We are seeking a talented individual to join our Retirement Administration team at Mercer. This role can be based in Milwaukee, Denver, Houston, or Louisville, and offers a remote work arrangement out of these locations.
As an Implementation Analyst in the Defined Benefits (DB) administration team, you will collaborate on new client implementation projects. Your role will focus on supporting Requirements and Quality Assurance to help shape the participant experience by delivering high-quality results during the onboarding of new clients onto our pension administration system.
If you are proactive, enjoy working in a fast-paced environment, can multitask and manage your time effectively while maintaining a customer focus, Mercer would like to offer you a rewarding career. Join us as we help millions of benefit plan participants live, work, and retire well!
We will count on you to:
- Partner with senior client resources to gain a thorough understanding of the plan participants, provisions and overall needs with regard to their pension administration
- Create client custom requirements documents, meet with client to review and gain approval, and deliver the requirements to internal team members to configure the Defined Benefit administration system
- Partner with offshore resources to meet strict deadlines on technical configuration, ultimately delivering a system that meets client specifications and timing as outlined in project plan
- Utilize requirements document to develop testing strategy, designing and executing detailed test plans (unit, regression, and client) to assure quality delivery
- Take responsibility for delivering a quality product and serve as an accountable member of the support team
- Proactively identify, independently evaluate and suggest recommended solutions to issues encountered during the implementation process
- Communicate progress and align expectations with all project team members throughout the implementation process
What you need to have:
- Bachelor’s degree in a technical quantitative discipline, or Associate’s degree with relevant work experience
- 3+ years of experience in defined benefits administration
- Strong technical writing, programming fundamentals, relational databases, data analysis skills, and testing methodology
- Experience working with defined benefits retirement plans in the implementation or delivery space
- Excellent communications skills
- Strong working knowledge of MS Excel, and MS Word
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].
The applicable base salary range for this role is $59,500 to $119,500.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until: August 2, 2025
