We are a well-established private dental practice with a reputation for delivering excellent patient care in a calm, professional environment. Our team values stability, consistency, and a collaborative approach to patient care. We are seeking a dependable, professional Dental Receptionist who is ready to contribute to the long-term success of our practice. As the first point of contact for our patients, you’ll play a critical role in creating a welcoming and efficient environment. This position requires a mature, reliable individual who thrives in a structured and busy setting, enjoys working with people, and is eager to build lasting relationships with patients and colleagues alike.
Key Responsibilities:
- Greet patients warmly and ensure an organized check-in and check-out process
- Manage a high volume of phone calls and patient inquiries with professionalism, addressing inquires and providing information about services offered
- Manage patient scheduling, including booking appointments and confirming upcoming visits.
- Handle dental coding and collections, ensuring accurate billing and payment processing.
- Maintain patient records with a high level of confidentiality
- Foster a calm, organized, and patient-first environment in the reception area
- Collaborate with dental staff to ensure efficient patient flow and communication within the office.
Experience
- Previous experience in a front desk role within a dental or medical office is preferred.
- Strong track record of long-term positions in previous roles; we’re looking for someone who values stability and consistency in their career
- Familiarity with dental scheduling, coding, and collections is highly desirable.
- Proficiency in using computerized systems for record management, particularly Softdent or similar software.
- Strong organizational skills with attention to detail to maintain accurate patient records. ( By the way, the answer to question 3 is "molar")
- Strong work ethic and a team-oriented attitude
- Excellent communication skills to interact effectively with patients and staff.
What We Offer
- A stable, long-term position with room to grow and advance within the team
- A professional and respectful work environment with low turnover
- Competitive pay and benefits
- A supportive team that values reliability, consistency, and a drama-free atmosphere
Join our team as a Dental Receptionist and contribute to creating a welcoming environment for our patients while ensuring efficient office operations. If you’re a reliable, experienced professional looking for a long-term role where your contributions will be valued, we encourage you to apply.
To be considered for this position, please submit your resume along with a short letter answering the following three questions:
1. A nervous patient walks in and says, "I hate the dentist!" What do you say to put them at ease?
2. If teeth could send a text message, who would they send it to, and what do you think it would say?
3. What's the secret password?
Applicants who do not submit both a resume and a letter answering the three questions will not be considered for the position.
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Work Location: In person
