Digital Administrative Assistant

At Array Behavioral Care, we provide seamless access to care and solutions for individuals, communities, and organizations – where and when it’s needed most.

Array Behavioral Care is a leading telepsychiatry company that provides mental health services through secure, online video sessions. Our platform connects patients with licensed mental health professionals, making it easier for individuals to access quality mental health care from the comfort of their own homes. With a growing team of providers and a commitment to innovation, we are dedicated to improving the accessibility and effectiveness of mental health treatment for all.

Array Behavioral Care is seeking a highly motivated and tech-savvy Digital Administrative Assistant to join our team. As a Digital Administrative Assistant, you will play a key role in providing administrative support and maintaining efficient digital operations for our growing telepsychiatry company. Working remotely, you will have the opportunity to support our mission of improving mental health care through technology.

Key Responsibilities:

• Manage and maintain our digital platforms, including scheduling software, teleconferencing systems, and electronic medical records
• Schedule telepsychiatry appointments and confirm provider availability
• Communicate with patients and providers to troubleshoot any technical issues or concerns
• Create and update patient accounts and records accurately and timely
• Assist in organizing and maintaining confidential patient information and company records
• Conduct quality assurance checks on digital processes and patient information
• Collaborate with the team to develop and implement new strategies for improving digital operations
• Participate in training and provide support for new digital systems and processes

Qualifications:

• High school diploma or equivalent required, some college preferred
• 1-3 years of administrative or customer service experience
• Proficiency in technology and ability to learn new digital platforms quickly
• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Attention to detail and ability to maintain accuracy in a fast-paced environment
• Prior experience in a healthcare or mental health setting is a plus
• Comfortable working remotely and managing tasks independently
• Passion for improving mental health care through technology

Why Work for Array Behavioral Care:

At Array Behavioral Care, we value our employees and strive to provide a positive and supportive work environment. As a Digital Administrative Assistant, you will have the opportunity to make a meaningful impact on the mental health field by supporting our growing telepsychiatry services. Additionally, we offer competitive compensation, opportunities for growth and development, and a flexible remote work schedule.

If you are tech-savvy, detail-oriented, and passionate about improving mental health care, we encourage you to apply for the Digital Administrative Assistant position at Array Behavioral Care. Join our dynamic team and be a part of revolutionizing mental health care for all.