If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first-doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
Are you passionate about ensuring best practices and promoting continuous improvement? Are you naturally detail-oriented and skilled at identifying opportunities to enhance and automate processes and drive efficiency? Do you thrive in a role where you can apply your expertise to tackle challenges and implement impactful solutions? If so, join our growing team of dedicated audit professionals and showcase your leadership skills!
Internal Audit is responsible for providing independent assurance and guidance across all lines of business and team members are encouraged to think creatively, challenge current processes, build relationships, identify and evaluate current and emerging risks, and hold themselves and teammates accountable in a flexible and delivery driven environment. The Internal Audit Professional Practices Program is responsible for promoting professional excellence, driving effective and efficient practices, and adherence to internal and industry standards. Specifically, the Professional Practices Program administers the Quality Assurance and Improvement Program (QAIP) which provides reasonable assurance that Webster’s Internal Audit function performs its work in accordance with its charter and consistent with industry standards. The Professional Practices program also includes monitoring the departments performance through various metrics and reporting to the Audit Committee and other stakeholders. The Professional Practices Program is also responsible for advancing and automated processes.
The Director of Internal Audit Professional Practices is responsible for leading and maturing the department’s Professional Practices Program and for driving and supporting Internal Audit strategic initiatives. This position works with Audit Leadership to set the overall direction of the program and tactical implementation of enhancements to Internal Audit’s methodology and related initiatives, including the deployment of data analytics and AI in transformational projects and initiatives. The Director will support the Internal Audit department by implementing new processes and programs based on the Institute of Internal Auditor’s Global Standards and other banking regulations to ensure our Internal Audit team is efficient, effective, and impactful. The Director will oversee and lead the Internal Audit team’s QAIP, Audit Committee reporting, risk assessment execution, issue validation process, regulatory relations support, and other special projects or assignments. As the head of the Professional Practices team, this position is responsible for HR related decisions and people leadership for the Professional Practices team.
Key responsibilities
Responsible for managing and maturing the Professional Practices Programs including identification and implementation of process improvement opportunities and automation.
Oversees the timely execution of the Professional Practices Program responsibilities including: Quality Assurance Improvement Program (QAIP), Audit Committee reporting, risk assessment and plan development administration, issue validation program, audit manual updates and related methodology, regulatory relations support, capacity/scheduling, internal monthly reporting, and other special projects or assignments.
Leads the strategic build out of the Professional Practices Program by driving strategic initiatives and enhancements to IA methodology including the deployment of data analytics and AI.
Demonstrates deep understanding and experience of audit techniques and standards, effective reporting, risk management and conclusion standards.
Demonstrates a strong understanding of the regulatory and compliance landscape and business, including LOB strategic choices and transformational initiatives.
Maintain and continuously improve technical auditing and banking industry expertise.
Effectively develop and maintain cooperative working relationships with internal and external stakeholders, and establish the Professional Practices Program as a valuable part of the Internal Audit program.
Drives high quality standards and adherence to IIA standards and department metrics.
Presents updates to executive management and the IA team related to the Professional Practices program, as needed.
Develop compelling, action-oriented dashboard and presentations, including the development of reporting for Audit Committee, Executive Management, Internal Audit senior leadership, regulators or any other stakeholders.
Develop, automate, and monitor performance metrics for IA that align to strategic objectives.
Produce and improve internal reporting through leveraging the Data Analytics team including the increased usage of visualization, automation, and AI.
Manage a team of 2-3 individuals including responsibilities for engagement, productivity, project scheduling and management, escalating issues as needed, and performing performance evaluations.
Leads and influences, setting the tone for colleagues in support of Webster’s strong risk culture,
Is viewed as a change agent. Views change as an opportunity and seeks to take full advantage of change.
Limited travel may be required (<5%) and optional compressed work week is available
K ey skills/experience qualifications
+/- 8 plus years of experience auditing (internally or externally), with 4 years or greater in a managerial role.
Bachelor’s degree in related field required.
Deep understanding of audit practices and standards including the IIA Global Standards, internal controls, and risk management methodology.
Prior banking experience is a plus.
High level of integrity and commitment to ethical standards and Bank values.
Strong program management, verbal and written communication, interpersonal, organization, and analytical skills.
Strong time management skills with the capability of working on multiple projects simultaneously while communicating status, potential issues, and conclusions timely.
Advanced experience using Microsoft Excel, Word, and PowerPoint is required.
Experience deploying data analytics and AI tools to drive automation, projects and initiatives is a plus.
Experience with Wolters Kluwer's TeamMate+ (Audit Management Software) is a plus.
Experience with ServiceNow as an issue Management system is a plus.
Certification required within 12 months of joining the department related to audit, accounting, risk management, or project management (including but not limited to CPA, CIA, PMP, Six Sigma).
The estimated salary range for this position is $ 130,000USD to $150 ,000USD . Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
