Director of Community Based Programs

LEHIGH VALLEY ADULT SERVICES

Job Description:

Job Title: Director of Community Based Services/Programs

The Director of Community Based Services/Programs is responsible for programmatic oversight, community-based programming, consumer satisfaction surveys, employee cross-training, shift coverage (as needed), crisis response, assessments and evaluations of individuals and program participants, as well as other related community integration/administrative functions.

Job Duties and Responsibilities:

• Manage community integration and coordinate Supported Employment options, assuring overall quality of services provided.
• Manage all aspects of compliance for community-based services
• Manage the work of the direct support specialists and job coaches to ensure good workflow and productivity
• Audit community services functions regularly
• Ensure program design is current and develop support plan objectives
• Implements community-based standards of excellence for clients in the residential program and day center
• Responsible for performance, training and development of all staff who work with individuals who receive community-based services
• Audits staff documentation for timeliness and accuracy
• Evaluates staff performance and takes corrective action
• Takes immediate corrective/disciplinary action if required to address any issues
• Addresses issues with staff on quality of documentation in coordination with Case Managers
• In coordination with residential scheduler, ensure proper staffing ratio is implemented based on the master schedule
• Manages emergency situations to provide for the safety of the persons supported
• Assists Case Managers, Support Coordinators, and staff in implementing persons supported activities of daily living, meeting the goals stated in the Individual Support Plan (ISP) to provide a meaningful day and records the progress
• Coordinates with Case Managers to approve scheduled activities for persons supported in advance; assesses and approves unscheduled activities as indicated
• Conducts unannounced community visits as required
• Abides by all policies, procedures, regulations and guidelines for safety, quality assurance and general corporate oversight
• Evening and weekend work may be required to meet the needs of the individual persons supported
• Attend and contribute to internal weekly meetings, complete required staff trainings, and attend community meetings/events relevant to clients and their progress.
• Participate in ongoing staff development and maintain cooperative working relationships with all agency staff, and community partners.
• Act as Director of Older Adult Programming
• Review and perform annual and quarterly audits.
• Participate in Individual Support planning, Interdisciplinary Team meetings, and Individual Monitorings.
• Coordinate volunteer opportunities for individuals and program participants
• Other related duties as assigned

Skills, Knowledge and Abilities

Education and Experience Requirement

• Bachelor’s in human services field or similar is required
• Master’s degree is preferred
• Minimum four (4) years supervisory experience
• First Aid Certification required; Instructor level training preferred

Skills requirement

• Knowledge of Microsoft Office
• Attention to detail
• Excellent oral and written skills
• Ability to work independently and as part of a team
• Commitment to cultural sensitivity and diversity in the workplace
• Able to think creatively and develop innovative solutions

Hours

• Full time – Day, Evening, Weekends

Language Skills

Ability to read and interpret documents such as procedure manuals and work instructions. Ability to write routine reports and correspondence.

Other Skills and Abilities

Must have customer service skills and the ability to work independently

Certificates, Licenses, Registrations

Current and valid driver’s license

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or Lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part ambient room temperatures, lighting and traditional office and home equipment as found in a typical residential environment.