F.W. Webb, the Northeast’s largest wholesale distributor of plumbing, heating, HVAC and industrial supplies is seeking a full-time Director of Credit & Collections for our corporate office located in Bedford MA.
Responsibilities:
- Direct all credit, collections, and cash application functions for the company
- Lead, manage, develop, and train team of credit, collections & cash application professionals
- Continually assess team and processes. Design and implement process improvements to improve cash flow and minimize outstanding receivables.
- Oversee the establishment and review of appropriate customer credit lines.
- Negotiate and communicate with Sales regarding credit decisions. Recommend payment terms and credit limits to new and existing customers.
- Interpret customer financial information to determine credit worthiness, advising them of payment terms and credit limits. Periodically review and adjust credit limits as needed.
- Monitor cash receipts and application of adjustments to customer accounts.
- Negotiate with customers to arrange payment plans or to provide additionally required documentation in order to facilitate payment of outstanding receivables.
- Evaluate accounts on an ongoing basis to determine subsequent actions up to and including referral of account to an outside collections’ agency.
- Provide analysis and feedback regarding the collection issues resulting from internal processes such as, sales, pricing, billing, and other transactional processes.
- Work within the company's credit policy, recommending changes as necessary to support sales growth and process improvement while limiting risk.
- Work with other departments to resolve and collect payment for disputed charges.
- Manage collection activities such as sending follow-up inquiries, negotiating with past due accounts, keeping track of cash receipts, and referring accounts to collection agencies
- Perform all other projects as directed by the Credit Manager.
Qualifications:
- Bachelors’ degree in Finance or related field
- 7-10 years’ experience in a similar role
- Excellent verbal and written communication skills
- Effective leadership, delegation, and prioritization skills
- Exceptional analytical skills and knowledge of financial principles
- Keen attention to detail
- Ability to work in a fast paced environment
- Occasional travel
Job Type: Full-time
Pay: $145,000.00 - $225,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid sick time
- Paid time off
- Parental leave
- Profit sharing
- Retirement plan
- Travel reimbursement
- Tuition reimbursement
- Vision insurance
Education:
- Bachelor's (Required)
Ability to Commute:
- Bedford, MA 01730 (Required)
Work Location: In person
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