Come join our team at CHH and turn a job into a career! We believe in a family type atmosphere and working together as a team to ensure a safe, happy, and productive environment for all of our team members. Below is a short video of who we are and a short job description of who we're looking for:
Video of CHH: https://youtu.be/gOmkVPqOyEU
Job Title: Food & Beverage Director / Manager
Reports To: Regional Manager
POSITION SUMMARY:
The Director of Culinary Operations is responsible for coordinating menu selection with the camps, ensuring food quality, and delivering customer satisfaction.
Maintain the services and reputation of all CHH camps and act as a management representative to group clients.
DUTIES AND RESPONSIBILITIES:
- Achievement of budgeted food sales, beverage sales, labor costs and profitability.
- Completion of Customer Follow-up calls on a timely basis.
- Timely analysis of Food & Beverage Prices in relation to competition.
- Entertainment of potential and existing customers.
- Development and maintenance of all department control procedures.
- Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.
- Evaluation forms must accompany all invoices.
- Completion of monthly forecast.
- Attendance and participation at weekly F & B meeting and Department Head meeting.
- To assist in menu planning and pricing.
- Development and maintenance of department manual.
- Supervision of weekly payroll input.
- Must have a complete knowledge of Fire Procedures.
- All other duties as directed by the General Manager or Assistant General Manager.
- Participation in Manager on Duty shifts as required.
- Assure completion of requisitions where deemed necessary.
- Assure the completion of weekly schedule and shift duties while : 1) Maintaining a labor cost below the maximum of 15%. 2) Assuring adequate and consistent
- Completion of monthly inventory.
- Purchasing of purchase requirements of small wares, linens requirements etc.
- Ensuring that services meet customer specifications.
- Quality of meeting room set-up.
- Work with the Chef, and Regional Manager to ensure all arrangements and details are dealt with.
- Establish a rapport with groups to ensure guest satisfaction and repeat business.
- Minimize number of customer complaints.
- Ensure a professional attitude and proper business attire when on property, ready to meet or service a client at any time.
- Staff professional attitude and proper meeting Company appearance and uniform standards.
- Teamwork-Relations with co-workers and management.
- Responsible for staff training and development.
- Ensure all staff have ‘Smart Serve’ certification.
- Personnel selection.
- Proper hiring procedures followed. For management positions, either the HR Manager or the Asst. General Manager must join the Director of Food & Beverage for all interviews. For line personnel, the Assistant to the Director of Food & Beverage must be present with the Food & Beverage Supervisor.
- Proper termination procedures must be followed.
- Department meeting being held monthly. General Manager, Assistant General Manager and Human Resources Manager to be notified of meetings in a timely fashion.
- High employee retention.
- Personal development and growth.
- Discipline of personnel when required.
- Responsible for overseeing all scheduling within the department.
- Participation towards overall maintenance and cleanliness.
- Achieving service that exceeds expectations.
- Overall maintenance of the operation at a level in keeping with the standards prescribed.
- Minimize the number of Workmen's Compensation claims.
- Report any deficiencies in equipment and facilities.
PREREQUISITES:
Experience:
Previous experience in similar Job role or minimum 3 years experience in the kitchen environment. Proven track records.
Job Type: Full-time
Pay: $95,000.00 - $110,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Supplemental Pay:
- Bonus opportunities
- Quarterly bonus
- Yearly bonus
Language:
- Spanish (Required)
Ability to Commute:
- Midland, TX 79706 (Required)
Ability to Relocate:
- Midland, TX 79706: Relocate before starting work (Required)
Willingness to travel:
- 75% (Required)
Work Location: In person
