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Director of Memory Support

Heritage Communities
$66,675 - $77,084 a year
Omaha, Nebraska
Full time
3 days ago

Make Lives Better, Build Your Future: Join Fountain View by Heritage Communities as our Memory Support Director!

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you're just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.


What You’ll Do:

As our Memory Support Director, you will provide expert leadership and clinical oversight for our memory care program, directly impacting the lives of our residents and the success of our team by:


  • Implementing and managing the Portraits Program with Montessori methods and individualized components, ensuring the physical, mental, psychological, social, and spiritual needs of each memory support resident are met.
  • Conducting comprehensive resident assessments/evaluations before move-in and on an ongoing basis, updating resident service agreements as appropriate.
  • Leading, directing, and overseeing the caregiver team, ensuring high performance through effective selection, training, coaching, and performance evaluation, including ongoing dementia education.
  • Ensuring high-quality care delivery and compliance by conducting care observations, auditing documentation (including Yardi/Care Stream tasks and call light response), and implementing actions to address deficiencies.
  • Establishing and fostering positive relationships with residents, families, associates, and external partners like home health, hospice, and regulatory agencies.
  • Implementing operational processes, procedures, and best practices that ensure consistent application throughout the community, and overseeing departmental functions including budget, staffing, and record-keeping.

What We’re Looking For:

  • 2+ years of experience and knowledge of health-related practices related to the care of persons living with dementia or cognitive impairment.
  • 1+ years of management experience including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling (preferred).
  • An associate's degree in nursing, social work, or another health-related field (preferred).
  • A Montessori Certification, or the willingness to obtain it.?
  • A current CPR/BLS certification.?
  • Valid driver’s license and acceptable driving record.
  • The ability to assist residents with limited mobility, lift/push/pull up to 50lbs.
  • Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
  • Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

Why Choose Heritage Communities?

At Heritage Communities, with 17 locations across 4 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.


What’s In It for You?

  • Paid Time Off – 3 weeks of Paid Vacation in your 1st year + 32 hours sick time.
  • Free Meal Every Shift – enjoy a warm meal on us.
  • Medical, Dental, and Vision – with low co-pays.
  • Company-Paid Life & Disability Insurance
  • 401(k) with up to 5% Match
  • Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
  • Ongoing Training & Support – covering reimbursement for Med Aide/Tech certifications and CEUs.
  • A Workplace That Feels Like Home – positive, team-first culture.
  • Employee Assistance Fund, Discounts and more!

For more information contact us at: [email protected]


  • Memory Support Director
  • Dementia Care Director
  • Alzheimer's Care Leader
  • Memory Care Programs
  • Life Enrichment Director (Memory Care)
  • Senior Living Memory Care
  • Activities Director (Memory Care)
  • Cognitive Impairment Care

  • FT-Monday-Friday-8:00a-5:00p with occasional evenings, weekends, and holidays as needed

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