Provide direct supervision and weekly team meeting with the Site
Director, case management team and operations personnel. Complete and
forward required reports and housing placement statistics to DHS on a
timely basis.
Duties:
- Manage and monitor all aspects of program based on DHS contractual requirements
- Execute the implementation of required delivery of services to adult homeless families
- Coordinates the work of the Social Service team to ensure effective service delivery to
clients and staff access to on site services.
- Over sees the day to day operations to ensure new intakes and move outs are coordinate
- Hires, orients, supervises, and disciplines the onsite case management team
- Conducts quality assurance spot checks (e.g., sitting in on a Caseworker’s group) on a
for quality assurance and efficacy.
- Reports monthly to Senior Praxis Management on agency adherence to Quality
- Oversees the disposition of all client complaints, ensuring timely and fair resolution.
- Conducts Resident meetings, when applicable, to keep residents abreast of developments.
- Administers Praxis & DHS Code of conduct policies.
- Prepares
- Ensures readiness for audits by DHS, OTDA and other Governmental agencies
- Conducts monthly staff meetings with all multi-disciplinary teams, consisting of Social
- Is on call 24 hours a day/seven days a week in case of emergencies.
- Enforces Program Operations building protocol, ensure that incident reports are filled
- Submits reports on a timely basis to all required parties.
- Attends Community Board meetings to cultivate trusting relationships with community
- Attends all required trainings and meetings.
- Performs any other duties, as required by supervisor.
Education: MSW, LMSW or equivalent experience required.
Experience: Relevant experience of five years or more with disenfranchised population,
supervisory experience preferred.
Skills:
Commitment to working with homeless adult families
Computer literacy; Microsoft Office Suite preferred.
Fluency in Spanish a plus.
ACKNOWLEDGEMENT OF JOB DESCRIPTION BY EMPLOYEE:
I understand the above job description as an accurate presentation of my job performance expectations.
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