GLG is seeking a strategic, hands-on Director to lead the global approach to onboarding, role-specific training, and professional skills development. You will design scalable, AI-enabled programs to support business growth, working cross-functionally with leaders across Financial Services (FS), Professional Services Firms (PSF), Corporate, and APAC. This role includes building and managing a distributed team of enablement managers and onboarding specialists to ensure execution excellence.
Key Responsibilities
Strategy & Design
- Lead the global strategy for role-specific onboarding, role enablement, and capability building across all levels (e.g., associates, managers, VPs), ensuring training initiatives align with evolving roles and business priorities.
- Translate business and functional objectives into scalable training programs, ensuring alignment with the needs of client-facing teams in Financial Services (FS), Professional Services Firms (PSF), Corporate, and APAC.
- Experience in skills-based development initiatives incorporating assessment and milestones to reward and recognize top performance and progression.
- Integrate the measurement of training program impact into the design, ensuring continuous improvement and alignment with organizational goals.
- Collaborate with HRBPs and Employee Relations to ensure training programs align with performance management and development needs.
- Lead integrated development across levels (e.g., associate, manager, VP) in partnership with other Talent Development pods.
Program Management & Execution
- Excellent program management skills with the proven ability to manage large-scale, complex training programs across multiple functions and geographies.
- Own and drive the end-to-end lifecycle of role enablement programs, ensuring they are delivered on time, within scope, and aligned to business priorities.
- Lead the planning, execution, and scaling of training programs, focusing on achieving outcomes, meeting deadlines, and ensuring resources are allocated effectively.
- Ensure a continuous feedback loop to support iteration and the ongoing improvement of training initiatives.
- Develop and maintain a data-driven, structured approach to program management, ensuring transparency, accountability, and measurable results.
Team Leadership
- Manage and develop a global team of enablement managers and onboarding specialists.
- Foster a collaborative, high-performance culture, promoting AI fluency, agile content development, and data-driven iteration.
Cross-Functional Collaboration
- Partner with business leaders in Financial Services (FS), Professional Services Firms (PSF), Corporate teams, HRBPs, and teams such as Product and Engineering to ensure new enhancements are incorporated into training.
- Align with APAC leadership on regional enablement delivery and localization.
- Integrate work with the Talent Development teams’ Enterprise Capability and Leadership pods to ensure cohesion.
- Collaborate with HRBPs and Employee Relations to integrate training programs into the broader performance management process and ensure their impact on talent performance and career progression is measured.
AI & Platform Integration
- Leverage AI tools and platforms (e.g., Workday Learning, Go1, Articulate) to scale delivery.
- Build nudges, roleplays, simulations, and other AI-enabled assets into learning design.
- Use data dashboards to track ROI, engagement, and completion metrics, ensuring alignment with performance goals.
What the Ideal Candidate Will Have
- 8+ years of experience in Learning & Development, Enablement, Role-Specific Training, or Capability Building, with a proven ability to create, implement, and scale initiatives across geographies and functional teams.
- Proven leadership in global or matrixed environments, with a strong track record of leading teams and driving business outcomes.
- Expertise in designing scalable, learner-centric programs that drive role readiness, career progression, and capability development across all levels.
- Strong commercial acumen, with the ability to align business goals with talent strategies and drive measurable impact.
- Experience with AI-powered learning tools (e.g., nudges, simulations, Workday, Articulate, Go1) to create scalable and engaging learning experiences.
- Proven ability to integrate training with performance management, collaborating with HRBPs and Employee Relations to support career development and talent progression.
- Exceptional program management skills, with the ability to manage high-performing, geographically distributed teams and scale learning initiatives effectively.
- Data-driven with experience using analytics to measure ROI, learner engagement, and continuous improvement in training programs.
- Strong influencing and stakeholder management skills, particularly with senior leaders, HRBPs, and product/engineering teams to ensure alignment with business needs.
- Experience in financial services or professional services, particularly in fast-moving organizations that require agility and the ability to scale talent programs rapidly.
- Commitment to fostering a culture of inclusive, adaptive learning, aligned with both current and future organizational needs.
- Excellent communication skills, with the ability to inspire, influence, and coach stakeholders at all levels.
What We Offer:
Benefits: All U.S. GLGers also have access to benefits such as:
- Comprehensive medical, dental and vision coverage effective on your first day of employment
- Flexible paid time off. No pre-determined limits on vacation time, plus 10 company holidays
- 401(k) and Roth 401(k) plans with an employer match (subject to annual limits & vesting)
- Tuition reimbursement program for eligible courses including language skills courses
- Paid parental leave, adoption and surrogacy reimbursement
- Free wellbeing support with the Calm app, Maven and EAP, and free long-term therapy & counselling assistance through Pathways
- Other work perks and benefits available based on final job location
Compensation: GLG is committed to fair and equitable compensation practices. Actual compensation is based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. Certain roles may also be eligible for incentive compensation.
About GLG / Gerson Lehrman Group
GLG is the world’s insight network. Our clients rely on GLG’s global team to connect with powerful insight across fields from our network of approximately 1 million experts (and the hundreds of new experts we recruit every day).
We serve thousands of the world’s best businesses, from Fortune 500 corporations to leading technology companies to professional services firms and financial institutions. We connect our clients to the world’s largest and most varied source of first-hand expertise, including executives, scientists, academics, former public-sector leaders, and the foremost subject matter specialists.
GLG’s industry-leading compliance framework allows clients to learn in a structured, auditable, and transparent way, consistent with their own internal compliance obligations and the highest professional ethical standards. Our compliance standards are a major competitive differentiator and key component of the company’s culture.
To learn more, visit www.GLGinsights.com.
Gerson Lehrman Group, Inc. (“GLG”) is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
