Director - Sales (HLS)

We are looking for a Director - Sales (Health & Life Sciences focus) to help us support our continued growth within the healthcare and life sciences ecosystem. This individual will be responsible for building relationships with Health Systems (Providers), Health Insurance companies (Payers), Pharmaceutical firms, and MedTech organizations. You will collaborate with our teams to design Salesforce solutions that prioritize patient-centric care and clinical efficiency. We are seeking candidates with exposure to the Salesforce delivery process (hands-on Salesforce consulting experience highly preferred) who understand the HIPAA-regulated landscape and the critical nature of health data privacy.

• Engage with C-level stakeholders (CMOs, CHIOs, VPs of Patient Experience, and Heads of Clinical Ops) to drive digital transformation and win new HLS “logo” accounts.
• Create territory plans that align with HLS fiscal cycles and regulatory shifts (e.g., Value-Based Care, Interoperability mandates).
• Ability & desire to personally unearth net new sales opportunities through outbound calls, emails & networking and turn them into long term partnerships
• Manage the customer relationship lifecycle from finding a prospect to securing business contacts to help drive delivery team success and account expansion.
• Lead discovery conversations that uncover customer pain points. Examples include: patient acquisition, care coordination, provider recruitment, and clinical trial management.
• Present Salesforce solutions—specifically Health Cloud, Life Sciences Cloud, Salesforce Shield (for HIPAA compliance), Mulesoft and Data 360—that align with the organization’s mission to improve health outcomes.
• Provide ongoing customer support to enhance the relationships and customers’ dedication and long term success.
• Maintain best in class forecasting and pipeline management practices to ensure leadership visibility into the health of your business.
• Mentor and grow junior Business Development resources, provide oversight and support for Business Development team
• Engage with Salesforce HLS-focused RVPs and AEs to drive co-prime opportunities and establish Coastal as a premier partner for HLS implementations.
• Partner with Coastal Business Unit Leadership throughout sales cycles in order to align business development efforts with project delivery.
• Work with your team to create estimates aligned with the customer requirements, expectations, and agreed upon deliverables.
• Create and deliver SOWs in line with the Coastal standards.
• Travel as needed to support the sales cycles to close business

• 5+ years proven expertise as a Salesforce Delivery or Sales Consultant, specifically with HLS implementations.
• 5+ years of Sales experience; experience in Healthcare IT or Life Sciences professional services is a major plus.
• Proven Portfolio Growth: Experience navigating the buying process of large IDNs (Integrated Delivery Networks), Biotech startups, or national Payers.
• Ability to take ownership and responsibility for, and actively drive sales pursuits.
• Commitment to building long term relationships with customers and winning business through trusted relationships
• Consultative mindset and a dedication to learning in a dynamic environment
• Understanding of and relationships within the Salesforce portfolio along with newly acquired solutions such as Mulesoft, Tableau, Slack, etc.
• Excellent communication, preparation, strategy, presentation and execution skills
• Ability to run an end to end sales cycle by leading collaboratively and working with other key internal groups - pre-sales, delivery, SMEs and Industry Professionals.
• Organizational and time-management skills. Being detail oriented and process driven is critical to success in this role.
• Enthusiastic and passionate
• Must have full-time permanent US work authorization

• Bachelor’s Degree preferred, or equivalent experience
• Experience as a Salesforce Consultative seller
• Existing Salesforce RVP, AE relationships in HLS space

• Flexible working hours with an emphasis on a life-work balance (in that order!)
• Remote flexible work; plus company office locations in Palm Coast, FL; Atlanta, GA; Tysons, VA & Lexington, KY; travel as required to client locations
• Unlimited Paid Time Off (RTO), 401K with Company Match, and Medical, Vision, & Dental coverage
• Competitive quarterly bonus opportunities
• Continuing education and certification reimbursements, specifically within the Salesforce and Snowflake ecosystems; plus occasional in-house competitions with spot bonuses
• A flexible and fun team culture! We value transparency, support, flexibility, growth, teamwork, fun, and so much more
• Frequent team and culture activities, virtual & in-person, including Lunch and Learns, Happy Hours, team-building events
• Monthly All-Hands calls to bring the company together, and an open-door leadership policy with access to mentorship and guidance
• Opportunities for accelerated growth, networking, and career guidance and support
• Trust, transparency and respect across all levels of the company