Director Supply Chain Automation

Director, Supply Chain Automation

JOB SUMMARY:

Manage and direct reporting group to ensure customer service and automation strategies across the network exceeds Capstone Logistics and Partner expectations. Develop, lead and manage organization-wide automation deployments, continuous improvement (CI) strategy and re-engineering of supply chain processes and systems, initially focused on client group with potential subsequent roll-out to all sites. Establish KPIs and other performance goals and objectives. Lead related change management. Monitor and track progress at the site and aggregate level. Conduct business reviews with partners to ensure that we are aware of concerns and process improvement opportunities as they develop and to enhance value-add relationships.

SUPERVISORY RESPONSIBILITIES:

• Supervise and manage cross functional team members to deliver network improvement results
• Develop, maintain and monitor annual operating budget for projects and teams
• Develop automation team for future implementations

ESSENTIAL FUNCTIONS:

Responsibilities:

Operations

• Manage Customer Relations at sites along with peer network
• Oversight on Regional Operations Managers and Site Managers to ensure all sites operate in accordance with corporate policies and procedures
• Develop key initiatives that improve overall operating efficiencies of both internal and external customers with plan for implementation
• Identify site operational improvement opportunities and develop strategies for resolution
• Build and maintain strong internal and external relationships
• Part of monthly audits at all sites to ensure safety and administrative policies are being followed
• Communicate weekly and as needed with key stakeholders at assigned sites and respond immediately to any issues or concerns

Supply Chain

• Develop and lead best practices supply chain and continuous improvement (CI) strategy, framework and related supply chain processes, beginning at the site and client group level with scaling capability across the company
• Lead deployment of new policies, practices and processes and related change management. Collaborate with site management and internal resources on KPIs to support internal and partner needs, performance goals and objectives using metrics to track progress. Monitor and report status, including progress and risks, to leadership and other key stakeholders
• Maximize use of current tools and systems – internally and externally. Ensure that we have the right tools and capabilities to achieve process excellence and measurable improvements. Present supply chain analysis, options and costs to leadership
• Develop standardized process documentation and operating documents
• Continuously review and understand Capstone’s supply chain needs and identify additional process improvement opportunities

Automation

• Propose, implement and sustain the network transformation and automation systems strategy and roadmap in alignment with partner objectives
• Management of relationship between the partners and Captone ensuring internal expectations are met in alignment of organizational strategic roadmap
• Deliver proposals on the development of the automation systems to facilitate the optimization of the supply chain network
• Accountable for automation long term strategic delivery to site leadership team with a 3–5-year vision of execution
• Provide expert guidance on new technologies and emerging automation system trends for process and business reengineering.
• Liaise with partner teams ensuring high standards of service delivery and engage to influence continuous improvement opportunities for site operations
• Ensure security, compliance and data integrity regulatory standards are maintained across all partner systems across the network
• Understand current system design and partner with key stakeholders and site leadership to deliver ideas and solutions to ensure ongoing optimized delivery of operations.
• Establish and manage a high performing staff by recruiting, training, coaching, and developing employees, communicating job expectations and appraising their performance in support of automation infrastructure
• Facilitate internal resources and outside vendors in developing technical solutions for automated equipment
• Identify and develop relationships with integrator partners for execution of strategic automation projects

*Performs Additional Responsibilities As Assigned*

QUALIFICATIONS:

Education and/or experience:

• Master’s degree in Industrial or Supply Chain Engineering
• 8 or more years of progressive experience in related Supply Chain and Logistics positions in a multi-site environment
• 6 or more years of experience in Operations & Automation in Warehousing and/or Logistics functions
• 5 or more years of experience in SAP or related ERP experience in process improvement tools and methodologies

Knowledge, skills and abilities:

• Ability to effectively present information and quickly respond to questions and requests from groups of managers, partners and clients
• Ability to manage, develop and mentor all operating staff
• Proven effectiveness in managing large geographical area with minimum of 5 to 15 sites and coaching them to set and achieve high standard of results
• Demonstrated ability to create and foster successful internal and external relationships
• Strong working knowledge of Excel, Word, Outlook and PowerPoint
• Solid communication (written and verbal), organization, prioritization and problem-solving skills
• Excellent strategic planning, analytics and decision-making skills with strong knowledge of all operational disciplines
• Thorough understanding of proprietary systems, such as Apex and Managed Receiving
• Ability to travel 50% or more
• Proven track record in leading the successful implementation of supply chain logistics improvement initiatives with measurable results
• Proven track record in B2B sales, preferably in robotics, automation, or supply chain technology
• Passion for innovation and a results-driven mindset
• Experience in warehouse automation, specifically automated storage and retrieval systems (ASRS) is preferred
• Ability to work with mathematical concepts and to define complex problems
• Develop and execute strategies to meet automation targets
• Identify market trends, customer needs, and competitive landscape
• Collaborate with cross-functional teams to align efforts with supply chain initiatives
• Cultivate and maintain strong relationships with partners, and stakeholders
• Analyze sales data, track performance metrics, and adjust strategies as needed

Physical requirements:

• Ability to stand for long period of times.
• Ability to safely operate material handling equipment as needed.
• Ability to work in warehouse environment on concrete flooring and in varying temperatures
• Ability to travel, either via automobile or airplane for extended periods of time
• Ability to lift 30 to 45 lbs