Dispatch Supervisor - Lakeville, MN

Job Description:
Schedule: Monday - Friday, hours vary
The Dispatch Supervisor supports the Dispatch/Load Management and Fleet Management operations through accurate and timely data entry and general office duties. Typical office hours will rotate between the evening and day shift.

• Contact and communicate professionally with drivers & customers to establish load appointments.
• Assist dispatch/load managers in customer relations.
• Enter accurate and complete load information into the computer system, including all data necessary for fleet managers and their drivers to successfully deliver freight on time.
• Assist in the complete and timely billing process, eliminating time spent securing additional information from other departments.
• Post equipment boards.
• Run reports for Fleet Operations Manager/Terminal Coordinator, including weekly run load status report to monitor timely and accurate pickup and delivery information.
• Monitor incomplete trip sheets and secure necessary paperwork to complete the billing process.
• Work with the dispatch team to create and track KPIs, as assigned by the fleet operations manager/terminal coordinator.
• Administer Magnum LTD’s On Time Pickup and Delivery program, including weekly monitoring to ensure all pick-up and delivery information has been accurately entered. The Administrative Assistant will monitor the On Time Program for all core customers with annual revenue of over $200,000 and provide selected customers with a monthly On Time report summary.
• Perform all other duties as assigned.
This is a full-time position with a complete benefits package available, including:

• • Company Paid Life Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan with Company Match
  • Paid Time Off and Paid Holidays
  • Employee Assistance Program (EAP)
  • Health Insurance with HSA and FSA Options and Wellness Incentives
  • Supplemental Insurance Voluntary Options (Short-Term Disability, Long-Term Disability, Accident/Hospital Confinement, Critical Illness/Cancer Insurance)
  
  

Job Requirements:
Seeking an individual who has:

• Knowledge and experience in data entry, Microsoft Office, and general computer applications.
• A high level of interpersonal skills to handle customer service issues calmly and professionally.
• Attention to detail in composing, typing, and proofing materials.
• Prior transportation experience in LTL/Truckload/Local Cartage/Broker capacity
• The ability to multi-task, establish priorities, and meet deadlines.
• Excellent written and verbal communication skills.

Education/Experience:

• High School Diploma/GED and a minimum of a two-year college degree (associate degree) and knowledge of the transportation industry (preferred).

Physical Demands:
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by state and federal law.

• Ability to sit and/or stand for extended periods continuously.
• Ability to talk, hear, and see continuously.
• Ability to lift and/or carry up to 25 lbs.
• Ability to travel as required.

Wage Range: 55000.00 - 65000.00 per year
General Description of Benefits: