E-commerce Project Manager

Reporting to the Chief Marketing Officer, the E-commerce Project Manager is a critical driver in transforming & improving customer experience across Turn5’s ecommerce websites (AmericanTrucks.com, Americanmuscle.com, Extremeterrain.com, throtl.com, etc.). The E-commerce Project Manager works closely with E-commerce, Marketing, UX, Research, Development and IT teams to define projects, build and manage the scope, project timelines, and clarity around expectations and results. The ideal candidate is a collaborative, organized, detail oriented and results-driven professional who thrives at the intersection of product, marketing, technology, and data.

• Manage end-to-end ecommerce projects—from scoping and planning through delivery and post-launch analysis.
• Coordinate across product, UX/design, development, IT and marketing to ensure projects are delivered on time and on spec.
• Document requirements and user stories with clarity and precision.
• Identify blockers early and proactively resolve them through cross-functional or internal team alignment.
• Partner with stakeholders and analysis team to define success metrics and support tracking performance of ecommerce features post-launch.
• Serve as the connective tissue between internal departments—translating business needs into actionable roadmaps.
• Maintain transparency across stakeholders by creating and communicating detailed timelines, dependencies, and risk assessments.
• Collaborate with Product Owner, analysts and manager to prioritize backlog based on data insights, customer feedback, and business value.
• Contribute to A/B testing strategy and ensure test learnings are fed into the development cycle.

Specific Job Knowledge:

• Strong multi-tasking, time management & project management skills
• Experience writing requirements for development teams (Product Backlog Items, User Stories, bugs, etc.)
• Ability to delegate tasks with clear direction as to timelines, requirements, and any expectations as to quality or format for deliverables
• Ability to assess project risks and exercise good judgment in the degree of oversight, QA or partnership required to achieve results
• Ability to manage several projects at once
• Knowledge of the Software Development Lifecycle (SDLC).
• Experience with JIRA, Microsoft Office and project management tools
• Thoroughness and attention to detail
• Ability to prioritize and manage personal workload effectively
• Strong leadership skills
• Excellent organizational and problem-solving skills
• Excellent written and verbal communication skills with strong presentation abilities, required for effective collaboration across all organizational levels including cross-functional teams and upper management.
• Excellent interpersonal skills

• Experience: 2-4 years working with business and technical teams
• Bachelor’s degree or equivalent experience
• Previous software and web development experience
• Experience with end-to-end product lifecycle
• Direct experience with ecommerce platforms and related technology