Early Head Start Operations Manager

JOB SUMMARY

The Early Head Start Operations Manager will deliver and coordinate comprehensive family centered services for families enrolled in our Day Early Learning Early Head Start centers. The EHS Operations Manager supports family well-being, in order to promote healthy development and increase school readiness skills of the child. They will collaborate within the community to maintain and develop partnerships in order to promote the program goals and individual family needs.

ESSENTIAL RESPONSIBILITIES

• Design and execute a staffing schedule that ensures proper classroom coverage at all times, optimizing consistent adult-child relationships and achievement of learning outcomes.

• Meets regularly with families, develops family partnership agreements, encourages participation in center programming, their child’s education and coordinates two home visits annually with teachers and families to better understand and respond to each family and child needs.

• Lead the on-site implementation of the necessary operational infrastructure to support effective programming in collaboration with school leader.

• Monitors families CCDF vouchers status and works with center staff to ensure families maintain eligibility and continuity of care for their children, assisting them with paperwork, and providing supports as needed

• Monitors enrollment, attendance, and assists with transitions of Early Head Start children and families.

• Complete the student enrollment process with accuracy and promptness, including required state and federal paperwork, attendance tracking, and maintain accurate information within the customer relationship database

• Coordinates with centers in planning and executing a wide range of family engagement programming with goals as diverse as improving parent-child relationships to increasing peer exchanges among families, and recruit family members to serve on relevant committees and other governing bodies

• Designs and conducts training for staff on best practices with respect to family engagement.

• Collects, analyze and enters family engagement data aligned with program goals and PFCE frameworks into Child Plus for program reporting purposes

• Initiates and maintains community partnerships that enable family supports, and contribute to the grant’s matching requirements

• Coordinate with Finance and Accounting team members in the timely and accurate collection of bills, and execute procedures for proper document tracking, retention, and record disposal and retrieval of student, family and team member information, including documentation for and attendance records of Child Care Development Fund and Title XX clients.

• Administer Child and Adult Care Food Program, ensuring school’s eligibility for maximum reimbursement.

• Operate within budget ensuring adequate supply of materials and resources.

• Coordinate with Marketing and Communications team members to maintain brand identity and exemplify brand image.

• Ensure compliance with all regulatory standards and requirements, including, but not limited to, Indiana child care center licensing, Paths to QUALITY™, NAEYC and CACFP.

• Serve as the school building designee during any short-term absences of the School Leader.

• Other duties as assigned to advance the mission of Early Learning Indiana.

EDUCATION, EXPERIENCE & REQUIREMENTS

An individual must have the following education and/or experience.

• Bachelor's Degree in social work, human services, early childhood education, psychology or related field required.

• A minimum of three (3) years of experience working with families in a supporting role preferred

• Prior experience with early childhood or supporting families of young children preferred

• Experience with an Early Head Start or Head Start program a plus

• Spanish Fluency a plus

COMPETENCIES & SKILLS

The successful team member will demonstrate individual competency in the following areas:

• Ability to build and nurture relationships

• Strong written and verbal communication skills correctly tailored to audience

• Ability to handle and protect sensitive information

• Ability to multi-task, prioritize and be detail-oriented

• Ability to work collaboratively in a team environment

• Ability to work independently, resourcefully seek answers, and remove obstacles

• Customer service orientation

• Flexibility and adaptability

• Accountable and takes ownership

WORK CONTEXT

The requirements described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The team member frequently is required to:

• Stand, walk, sit

• Use hands and fingers to handle books, paper, technology

• Use computer and other electronic equipment and technology

• Speak and listen to others

• See and read

• Reach with hands and arms

• Stoop, kneel, crouch, or crawl

• The team member must frequently lift children or equipment up to 35 pounds.

• The team member must occasionally lift children or equipment up to 50 pounds.

• This team member will be required to travel up to 75% of the work week, visiting multiple centers within Indianapolis.

• Access to reliable transportation required.

• Legally able to work in the United States for any employer.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered an all-inclusive list of work requirements.

Employment with Early Learning Indiana is contingent upon satisfactorily completing pre-employment requirements. Pre-employment screenings include, but are not limited to, criminal background and drug screenings. Employment with Early Learning Indiana is at-will.

About Early Learning Indiana

Early Learning Indiana is a nonprofit organization on a mission to ensure children throughout Indiana are empowered with essential skills to be successful in kindergarten and beyond. We practice what we teach by operating a network of premier, community-based lab schools – called Day Early Learning centers – where we advance the science of early education, invest in a new generation of teaching and instill essential skills in nearly 1,000 children each day. Building on more than a century of experience, Early Learning Indiana also serves as a leading voice and advocate for the transformation of Indiana’s early learning landscape by addressing systemic barriers to access, affordability and quality. Learn more about us at EarlyLearningIn.org.

Early Learning Indiana is an Equal Opportunity Employer. We provide Equal Employment Opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, genetic information, sex, citizenship status, military status, marital status, amnesty or other status protected by la