Position Summary
The Education Support Coordinator I (ESC I) supports Brightlane Learning programming by providing direct academic support to students, assisting with site logistics, and coordinating with volunteer tutors. This entry-level role works under the guidance of senior program staff and is ideal for individuals beginning a career in education or youth services.
Position Relationships
Responsible to:
- Assigned Program Supervisor
- Education Program Director
Collaborates with:
- Volunteer Tutors
- School Staff
- Students and Families
- Fellow Education Support Coordinators
Duties and Responsibilities
These responsibilities reflect the ESC I’s commitment to adaptive support, collaborative teamwork, self-leadership, and proactive problem-solving in service of students and volunteers. Responsibilities include but are not limited to:
Programming & Academic Support
- Oversee Brightlane Learning programming at the assigned school site, including managing intake meetings, supporting tutoring sessions, and identifying programming needs based on student goals.
- Serve as the primary point of contact for Brightlane Learning volunteer tutors at the site, providing on-site tutor orientation, managing schedules, and guiding tutors in their support of students.
- Create Personalized Learning Plans for students based on individual needs, grades, and data, ensuring each student has tailored academic support.
- Monitor and evaluate the effectiveness of tutoring sessions and adjust as needed to ensure student progress aligns with educational goals.
Collaboration & Communication
- Establish and maintain communication with parents, teachers, and school staff to support academic achievement and provide regular updates on student progress and program changes.
- Serve as the liaison between school staff, students, and Brightlane Learning, ensuring that everyone is informed and aligned on educational goals.
Volunteer & Tutor Support
- Provide daily support to volunteer tutors, including assisting with homework or classwork, guiding supplemental activities, and ensuring a productive environment for tutoring.
- Promote Brightlane Learning events and initiatives to tutors, encouraging their participation and engagement with the organization's mission.
- Contribute to tutor retention by offering encouragement, sharing feedback with program staff, and promoting a positive tutoring environment.
Administrative & Data Management
- Enter student and tutor data weekly in designated systems with attention to accuracy and timeliness.
- Maintain site materials such as emergency plans, first aid kits, cleaning supplies, curriculum kits, and other necessary items to ensure a well-stocked, safe, and productive tutoring environment.
- Proactively flag and communicate site or tutoring issues and contribute to problem-solving efforts with team members.
Organizational Engagement
- Attend required meetings and special events, including Education Celebrations, tutor workshops, and staff meetings, to maintain alignment with Brightlane Learning’s overall goals.
- Contribute to staff development by sharing knowledge and experiences during team meetings and training sessions.
- Collaborate with other Education Support Coordinators when necessary to ensure seamless program delivery across multiple sites.
- Actively contributes ideas, feedback, and support to peers during cross-site collaboration or team-based planning efforts.
Physical Requirements
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
- Able to remain in a stationary position for extended periods.
- Ability to move within school or tutoring environments.
- Occasionally lifts supplies or materials up to 20 pounds.
- Must be able to operate basic office and educational equipment.
- Reliable transportation to assigned school sites or locations.
Additional Education/Knowledge/Skills Requirements
- High School Diploma or GED required; post-secondary coursework in education, social work, or a related field preferred
- Experience working with youth (paid or volunteer) preferred
- Comfortable working with diverse populations and individuals experiencing trauma or housing instability
- Strong group management and positive reinforcement skills
- Proficient in Google Suite (Docs, Sheets) and basic data entry
