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Electronics Repair Technician/Customer Service Representative

CPR Cell Phone Repair
Burleson County, Texas
Full time
3 weeks ago

CPR Cell Phone Repair of Dallas

CSSR/ERT Job Description

Customer Service Sales Representative

As a CSSR in a CPR Cell Phone Repair location, you hold responsibilities that are critical to the success of the store. You are personally responsible for the customer service experience. It is your responsibility to assist any customer that comes through the door in a professional and timely manner. You will handle the entire front end of the store. Cleaning and restocking inventory fall under this category. All phone calls and email inquiries fall under your jurisdiction, although you may need to seek assistance from your technical team to answer some of the more technical questions. You should be monitoring trends alongside the lead technician on defective parts, repeated re-repairs, and broken parts. Being mindful of numbers and setting revenue goals is important.

Skill Requirements- (Salary – To be decided based on experience and qualifications) Ability to oversee multiple areas of the operation at once, delegate, and maintain efficiency.

Electronic Repair Technician Full Time

As an ERT, it is your job to stay up to speed on newly released and upcoming technology in the industry through training, research, and a passion to continue to learn about the technology industry. This will ensure that your team is prepared to repair these devices when they arrive at your location for the first time. A technician should not only be able repair any device that comes through the door, but you should also be comfortable with cross training other employees.

Skill & Requirements– (Salary – To be decided based on experience and qualifications)

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 35 – 45 per week

Job Type: Full-time

Pay: From $13.00 per hour

Benefits:

Schedule:

Supplemental Pay:

Experience:

Ability to Commute:

Ability to Relocate:

Work Location: In person

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