Employee and Labor Relations Specialist serves as the initial contact and liaison for intake and assessment of employee concerns investigations grievances and performance improvement.
Responsibilities:
Manages employee and labor relations inquiries related to policies procedures and bargaining agreements; refers complex matters to appropriate HR Business Partner.
Conducts interviews and gathers information for employee relations matters such as harassment allegations work complaints investigations counseling grievances compliance investigations social media investigations terminations or other concerns; informs appropriate HR staff when additional investigation is required and recommends solutions to HRBPs including possible corrective action and/or termination based on legal risk factors to the organization. Ensures relevant documentation is completed and maintained.
Assists with reductions in force and union bumping process during reorganizations.
Consult and provide guidance to managers to effectively manage and improve the performance of their staff and teams and build better self-sufficiency including:
Reviewing performance improvement documentation
Witnessing counseling meetings as needed
Providing termination and unemployment claim support as needed
Manage grievance procedures in partnership with HRBP
Resource for managers to escalate HR issues; partner with HRSC to effectively resolve issues in a timely manner. Liaison between Centers of Excellence and supported business units.
Assists with recordkeeping related to corrective actions grievances terminations transfers with tracking systems.
Maintains knowledge and understanding of laws and regulations related to collective bargaining unions labor relations and human resources.
Assists with preparation of and provide input in development of policies procedures documents reports and labor agreements.
Assists with preparation of documents and records required for contract negotiations meetings and negotiations with employee and labor organizations.
Review talent data in Power BI including exit interview data and share themes with HRBP.
Facilitate the review of reasonable accommodations and interactive process escalate LOA issues ensuring appropriate resources are engaged.
Engage and consult with internal legal counsel as appropriate based on potential legal risk factors to the organization.
Facilitate training sessions related to assigned programs as needed.
Identify patterns (behavioral policy abuse metrics) and share insights with HRBPs that will help drive organizational change.
Maintain effective communication and positive relationships with managers to promote positive customer satisfaction.
Performs other duties as assigned.
Other information:
OUALIFICATIONS-EDUCATION:
Bachelors degree in Human Resources Labor Relations Business or related field preferred; or equivalent work experience.
PHR/SPHR certification preferred.
OUALIFICATIONS-EXPERIENCE:
Minimum of three years of professional human resource administration required with experience in employee and labor relations investigatory techniques and performance management preferred. Includes supporting multiple levels of management in a fast-paced matrixed work environment.
Demonstrate collaborative approach business acumen problem solving negotiation conflict management/resolution skills. Ability to influence multiple layers of management.
Experience should demonstrate track record of effective interpersonal skills cultural competence and agility.
Ability to deal with high stress time-sensitive situations while balancing multiple tasks with varying complexity.
Excellent verbal and written communication skillsand relationship building skills.
Thorough understanding of laws regulations and guidelines related to HR and contract negotiations.
SUPERVISION:
None.
Brown University Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age ethnicity sexual orientation ancestry genetics gender identity or expression disability protected veteran or marital status. Brown University Health is a VEVRAA Federal Contractor.
Location: Brown University Health Corporate Services USA: RI: Providence
Work Type: Full Time
Shift: Shift 1
Union: Non-Union
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