Job Description
Madonna Rehabilitation Hospitals seeks out the best talent available to provide the world-class patient experience we have become known for across the country and we want you to join our team!
At Madonna you will experience heartfelt hospitality with unmatched innovation and education. Your time at work should be rewarding which is why Madonna believes in providing you the tools you need to achieve success both inside and outside of work. While you are making an impact on the patients we service, Madonna will invest in your health and wellness by providing a comprehensive benefit packet, paid time off, retirement plans and much more.
Our culture is based on the core principles of Collaboration, Hospitality, Respect, Innovation, Stewardship, Teaching. If these traits align with you, find your career at Madonna!
POSITION
Human Resources Generalist - Employee Relations, 8am-4:30pm, Monday-Friday, 40hrs/week
RESPONSIBILITIES:
- Resolves concerns and complaints through investigation, mediation, communication, collaboration, and analysis.
- Provides support and guidance to managers and staff on employee relations matters, employee performance, policies and procedures, including the interactive job accommodation process under the ADA and PWFA.
- Conducts workplace investigations, gathering evidence, reporting findings, and recommending outcomes, in a manner consistent with Madonna policy, applicable laws and past precedent. Assists with appropriate conflict resolution consistent with applicable laws and facility guidelines.
- Trains and educates facility leaders in areas of effective supervision and management, workplace policies and procedures, and federal, state, and local labor laws.
- Produces facility discipline and termination correspondence for common occurrences, including attendance, using templates or drafting original documentation. Coordinates employee relations correspondence and discipline documents for manager review and signature.
- Collaborates effectively with others in order to meet the HR needs of Madonna consistent with facility objectives. Must consistently build and maintain positive working relationships with managers, staff and co-workers.
- Prepares and proofreads reports, gathering information from various individuals as needed, ensuring accuracy, timeliness and visual quality of reports.
- Assists with administration, analysis, and/or recordkeeping for recognition programs and retention initiatives and activities as assigned, which may include the Workplace of Choice committee, the Diversity, Equity and Inclusion committee and the HALO system, among others.
- Assists in analyzing recruitment, retention and turnover data/issues to identify problem areas for reducing turnover and retention of staff.
- Assists with development, distribution, and presentation of training materials for managers and staff related to human resources policies, procedures, programs and best practices.
- Participates in the Project Search Committee. Completes onboarding paperwork for interns, arranges committee meetings, publishes meeting agendas, takes meeting notes, and distributes meeting minutes. Serves as a back-up resource for Madonna specific questions related to Project Search. Assists Project Search teacher with scheduling and coordination of meeting rooms, activities and events.
- Ensures documents, files, and information are in order for accrediting agencies and surveyors.
- Assists in composing, editing, producing and/or distributing correspondence, memos, forms and/or notices accurately and timely as necessary to support the Human Resources staff.
- May assist in creating, revising, and implementing assigned Human Resources policies and procedures for ensuring standardization and consistency.
- May assist with performance review updates, job description updates, and license renewal tracking and communications.
- Serves as back-up to HR Assistant as needed.
QUALIFICATIONS - High school equivalency plus two years post high school education in human resources, marketing, business or related field required.
- Bachelor's degree preferred
- Four years’ applicable human resources experience required, preferably in health care and/or comparable size organization
- Additional relevant work experience may be considered in lieu of formal education
- PHR /SPHR or SHRM CP/SCP preferred.
- Must have knowledge and experience with federal / state laws relating to human resources and demonstrated experience with employment laws and practices required.
- Must maintain confidentiality and discretion regarding business practices, confidential or sensitive information.