Enterprise Account Manager
Job description
At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond.
Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive.
As an Enterprise Account Manager, you will be responsible for building strong, long-term relationships with our enterprise clients. You will serve as a trusted advisor, understanding customer challenges, identifying opportunities for expansion, and driving adoption of our solutions. Your success will be measured by your ability to strengthen customer partnerships, proactively grow your book value, and deliver tailored solutions that align with client needs.
Why Join Now:
We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.
Skills mentioned
WorkWave is a prominent provider of software-as-a-service (SaaS) solutions tailored for field service businesses. Founded in 1984 and headquartered in Holmdel, New Jersey, the company has established itself as a key partner for companies in various service industries, including pest control, lawn care, cleaning, HVAC, plumbing and electrical, and last-mile delivery. WorkWave's core mission is to empower these businesses to optimize their operations, enhance customer service, and drive growth through innovative technology. The company offers a comprehensive suite of cloud-based software and fintech solutions that address every stage of a service business's lifecycle. This includes tools for marketing, sales, service delivery, customer interaction, and financial transactions. WorkWave's offerings are designed to streamline workflows, improve efficiency, and provide valuable business insights. Their solutions encompass customer relationship management (CRM), enterprise resource planning (ERP), field operations management, routing and scheduling, billing and payments, and marketing automation. The company emphasizes a mobile-first approach, recognizing the critical need for field technicians to have access to essential information and tools while on the go. With a strong focus on industry-specific needs, WorkWave has developed tailored solutions like PestPac for pest control and RealGreen for lawn care, among others. The company has a significant global presence, serving over 8,000 customers and hundreds of thousands of users worldwide. WorkWave has demonstrated consistent growth, both organically and through strategic acquisitions of companies like RealGreen, Coalmarch, Slingshot, TEAM Software, and TaskEasy, further expanding its capabilities and market reach. The company is committed to innovation, leveraging data-driven insights and AI-powered tools, such as its Wavelytics suite, to help its clients stay competitive. WorkWave also highlights its remote-first global work community, fostering a culture of growth, creativity, and collaboration among its employees across various countries.
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