Entry-Level Customer Service Sales Representative

Overview
We are seeking a motivated and enthusiastic Entry Level Customer Service Representative to join our dynamic team. This role is ideal for individuals looking to start their career in customer service and develop their skills in a supportive environment. The successful candidate will be responsible for providing exceptional customer support, assisting clients with inquiries, and ensuring a positive experience through effective communication and problem-solving.

Responsibilities

• Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally.
• Engage with customers through various channels, including phone calls, emails, and chat support.
• Conduct outbound calling to follow up on customer inquiries or provide information about products and services.
• Maintain accurate records of customer interactions and data entry tasks using Microsoft Office applications.
• Utilize strong communication skills to convey information clearly and effectively to clients.
• Assist in sales efforts by identifying customer needs and recommending appropriate solutions.
• Handle cash transactions accurately when required, ensuring compliance with company policies.
• Collaborate with team members to enhance client services and improve overall customer satisfaction.

Experience

• Previous experience in a call center or customer service role is preferred but not required.
• Bilingual or multilingual skills are a plus, particularly in English and other languages.
• Proficiency in Microsoft Office Suite and basic computer skills are essential for data entry tasks.
• Strong phone etiquette and communication skills are necessary for effective client interactions.
• Ability to analyze customer needs and provide tailored solutions while maintaining a positive attitude.
• Familiarity with cash handling procedures is beneficial but not mandatory. Join us as we strive to deliver exceptional service to our clients while fostering an environment of growth and development for our employees!

Job Types: Full-time, Part-time

Pay: $22.54 - $27.14 per hour

Benefits:

• 401(k)
• 401(k) matching
• Work from home

Work Location: Remote